Freeview had warned customers about the upgrade process via local media. It estimated that 230,000 of the 23 million Freeview boxes sold to date would no longer work. These were early models, made before the industry-standard ';digital tick' logo came into effect in May 2006 to indicate that equipment was designed to work through the digital switchover.
Rob Farmer, Freeview’s director of marketing and communications, said 1,200 calls had been made to Freeview and manufacturers – far lower than expected – during the upgrading process.
Prior to the work being carried out Freeview said: “The majority of homes will be totally unaffected but some early-manufactured digital boxes will stop working and viewers will need to replace their equipment to continue receiving the Freeview