The IPTV service offered by BSNL is being wound up following poor subscriber uptake. BSNL was providing IPTV services under a partnership with MyWay, a digital entertainment enterprise owned by Smart TV Group.
The group had entered into long-term contracts with MTNL and BSNL for providing co-branded interactive video services to customers in 54 cities across India.In Tamil Nadu, the services were on offer in Chennai and select towns such as Coimbatore, Tiruchi, Madurai and Puducherry.
Company representatives have started collecting back the Set Top Boxes issued to customers across Chennai even though no official communication about the decision to suspend operations has been conveyed to subscribers. Neither has a notice been posted on MyWay’s portal on the web.
Chennai Telephones sources said BSNL’s corporate office in Delhi was taking up with MyWay its failure to follow the due process in terminating the service.