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Media regulator Ofcom has published the volumes of complaints made to them against the major providers of telecoms and pay-TV services between October and December 2013.
Overall, the total volume of telco and pay-TV complaints decreased in Q4 2013. Complaints were lower quarter on quarter across landline telephone, broadband, pay monthly mobile and pay-TV services.
This is Ofcom’s twelfth quarterly report, which aims to provide
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