Telcos ‘could lose half their customers next year’

Telecoms operators can be sure to keep only about half of their existing customer base over the next 12 months, according to Ovum’s major global survey, 2014 Telecoms Customer Insights. About a quarter of all users globally say they will definitely change providers, with another quarter indicating they may do so.

“The research provides one of the largest and most unique global data

This content is restricted to site members. If you are an existing user, please login. New users may register below.

Existing Users Log In
   
New User Registration
*Required field

You must be logged in to post a comment Login