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The World Teleport Association (WTA) has announced that Eutelsat Communications has achieved Full Tier 4 Certification for its Paris-Rambouillet teleport in France under WTA’s recently launched Teleport Certification Programme. Tier 4 is the highest of four quality tiers and the Paris-Rambouillet Teleport is the first in the world to achieve that level of Certification.
José Sanchez, Eutelsat’s Director of Service Operations, said: “The achievement of the Tier-4 WTA certification represents new international recognition of Eutelsat’s customer service standards, complementing our ISO 9001 and ISO 27001 certifications. To be awarded this highest level of certification shows the commitment of our teams to providing the highest quality of service to our customers and the remarkable performance of our facilities at the Paris-Rambouillet teleport in terms of infrastructure, security and operational procedures.”
“The success of our Certification programme depends on its adoption by teleport and satellite operators,” said WTA executive director Robert Bell. “It is their participation and support that translates a comprehensive quality programme like this one into a global standard, which in turn drives quality improvements that benefit customers around the world. In that context, Eutelsat’s Tier 4 Certification at its Paris-Rambouillet teleport is good news for the entire industry, and we are grateful for the leadership shown by Eutelsat.