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US pay-TV provider DISH has launched a Spanish-language customer service app, with easy access to a variety of account-related services from a smartphone or tablet. The announcement comes as DishLATINO also unveils a new Spanish-language user interface for the Hopper DVR, Joey and Wally set-top boxes.
“With an estimated 71 per cent of US Hispanics accessing the Internet via smartphones, apps are a crucial part of the customer service experience,” said Alfredo Rodriguez, vice president of DishLATINO. “With MyDISH, customers can access the services they want, in the language they prefer, without having to make a call.”