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Virgin Media falling short on broadband speeds

Some Virgin Media broadband customers are receiving only a fraction of the broadband speed they were promised, according to a BBC Watchdog investigation. Watchdog findings revealed that the company had…

Ofcom: BT pay-TV complaints rise

BT was the most complained-about ISP in the first three months of the year, according to a report from Ofcom. The media watchdog, which publishes complaints data every quarter, also…

Virgin warns 800,000 on modem cyber attack

Virgin Media is warning over 800,000 subscribers to update their passwords on routers after the device was found to be vulnerable to cyber attack. The vulnerability in the Super Hub…

CJEU: ISPs may have to block Pirate Bay

CJEU: ISPs may have to block Pirate Bay

Sweden based Pirate Bay may have to amend its file-sharing after Europe’s supreme court said it may be breaking copyright rules by helping users download films, TV shows and music…

Australia, Malaysia big movers in Netflix ISP Speed Index

Australia, Malaysia big movers in Netflix ISP Speed Index

Netflix has released May data from its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience. Several speed gains took…

Netflix’s Hastings: ‘Net neutrality change unfortunate’

Interviewed on CNBC to coincide with the seasonal launch of House of Cards, Netflix Founder and CEO Reed Hastings has described the Trump administration’s proposed repeal of the FCC’s ‘Open…

Netgem CloudTV powers purtel.com OTT

Netgem CloudTV powers purtel.com OTT

Telco entertainment solution provider Netgem, has launched its CloudTV product tailored for the German cable and IPTV market with purtel.com, a wholesale IP services provider becoming the first customer. The…

Research: Pay-TV customer satisfaction fades

Customer satisfaction with subscription television is down 1.5 per cent to 64, tied with Internet Service providers for last place among 43 industries tracked by the American Customer Satisfaction Index…

Malta: Melita, Vodafone quad-play merger

In a move that creates a new, fully-integrated communications provider in Malta, Apax Partners Midmarket, Fortino Capital and Vodafone Group are to combine cable, broadband and pay-TV provider Melita and…

Most Americans endorse net neutrality protection

The Federal Communications Commission on May 19th took the first steps toward dismantling the regulatory framework created in 2015 to protect net neutrality. But a new Consumer Reports survey found…