Category archives for: ISP

Australian NBN boosts roll-out via pay-TV


The roll-out of Australia’s National Broadband Network is set to accelerate following the acquisition of elements of pay-TV operator Optus’s hybrid fibre coaxial (HFC) cable network. The agreement will see NBN Co progressively take ownership of elements of Optus’s coaxial access network in those parts of the country where it represents the fastest and most cost-effective way to deliver fast […]

UK pay-TV customer satisfaction highest

Levels of satisfaction with the customer service of landline, broadband, mobile and pay TV providers have been reported in new Ofcom research. Over 6,000 consumers were interviewed

Stop Mega Comcast Coalition ‘aims to protect consumers’


US public interest group Public Knowledge has joined the Stop Mega Comcast Coalition to urge policy-makers to reject Comcast’s attempt to acquire Time Warner Cable. The Coalition includes private companies, public interest groups, and industry associations that believe the merger would cause substantial harm to consumers. John Bergmayer, Senior Staff Attorney at Public Knowledge, claimed that, if approved, the Comcast/Time […]

Users want faster access to broadband status info


NetCracker has published the results of its 2014 Broadband Customer Experience Expectation Survey that polled more than 500 broadband subscribers about what they want most from their communications service providers (CSPs). Consumers were provided with a list of five possible options based on NetCracker’s expertise in enhancing broadband providers’ customer experience, care and support capabilities. The greatest number of respondents—35 […]

Could Sky fall to Vodafone?

The market is full of rumours that this or that that telephony operator wants to buy, merge or somehow absorb a rival or two, especially if that rival has TV-related assets. Widely talked about are discussions between Vodafone and Liberty Global’s European operations. BT (the former British Telecom, and which used to own cellular operator O2) is looking to buy […]

FCC’s Wheeler: ‘Net neutrality suits expected’


FCC Chairman Tom Wheeler has admitted that major cable and telecoms industry players are likely to sue the Commission whatever rules it proposes following its consultation on net neutrality. Speaking after the FCC’s meeting November 21st, Wheeler said: “The big dogs are gonna sue regardless of what comes out. We want to come out with good rules that accomplish what […]

Vodafone UK TV unveiled


Vodafone is launching UK TV services next spring using its Cable & Wireless business fibre network and BT’s Openreach network to provide its broadband and TV service. Pricing, and what TV content will be offered, has yet to be announced. Vittorio Colao, Vodafone’s chief executive, said: “We have recently launched a combined fixed broadband and TV service in the Netherlands, […]

Obama reiterates opposition to paid prioritisation

As the US Federal Communications Commission (FCC) considers new rules for how to safeguard competition and user choice, the White House notes that the principle of net neutrality cannot be take that for granted and that ensuring a free and open Internet is the only its power to connect can be preserved. Accordingly, President Obama has laid out a plan […]

Republicans plan comms law update

Republican politicians are seeking to carry out a major overhaul of the rules governing the US phone, TV and Internet sectors after winning control of Congress in the midterm elections. Updating the Communications Act is understood to be a key priority for Senator John Thune who is expected to take the reins of the influential Commerce Committee in 2015. The […]

Swiss providers guarantee Net Neutrality

Swisscom, Sunrise, upc cablecom, Orange and the cable network companies’ association Swisscable have formulated a code of conduct on net neutrality. Standing up together for an open Internet, they are also establishing an ombudsman’s office which will engage independent experts. The five co-signatories to the code of conduct are working to keep the Internet in Switzerland open, with all users […]

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