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UPC sees subs and revenue growth

After experiencing a slight decline in revenue in the past two quarters, UPC is back on course for growth in Switzerland in the third quarter. Revenue increased to CHF 340…

Survey: Plusnet best broadband provider; TalkTalk worst

Cable.co.uk has published results of its broadband customer satisfaction survey that it claims is the largest ever undertaken. Some 16,753 broadband customers were asked to rate their providers in the following…

Orange’s Jazztel à la carte offer

Jazztel, owned by Orange, has launched a new à la carte offer enabling subscribers to choose the speed of the Internet connection, the amount of mobile data and the number…

Portugal, Greece, Israel climb Neflix Speed Index

Netflix has released September data from its ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best primetime Netflix streaming experience. Thailand’s 3BB and…

Ofcom plans tougher requirements on ISPs

Broadband shoppers must receive better information about speeds before they commit to a contract, under a range of new protections set out by media regulator Ofcom. Broadband is now an…

80% of Net Neutrality posts to FCC are bots

More than 80 per cent of the comments submitted to the FCC on the future of net neutrality came from bots, according to data analytics company Gravwell, which said only…

Cable Europe: ‘No need for more competition rules’

Cable Europe: ‘No need for more competition rules’

Industry trade body Cable Europe has once again called upon European Institutions to stand by the original goals of the proposed Electronic Communications Code, as the European Parliament’s ITRE Committee…

Report: UK broadband, mobile markets ‘concentrated’

The Social Market Foundation (SMF) – an independent, non-partisan think tank – says that big companies in UK sectors such as broadband, mobile telephony and personal banking don’t face enough…

Study: US OTT customer satisfaction on the rise

Pay-TV subscribers in the US are growing increasingly satisfied with OTT streaming TV services versus traditional cable TV, but they also are spending nearly an hour more a week watching…

Ofcom: BT broadband and TV still earn most complaints

BT has continued its run as the UK’s most complained about ISP, according to Ofcom data. The company attracted 28 complaints per 100,000 customers for the service during Q2 (April…