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Intelsat “early tender” over-subscribed

Satellite giant Intelsat has an operation underway where it is seeking to repay some of its ‘Senior Note’ debts by an early redemption and at a significant discount to their…

OneWeb starts issuing construction orders

The OneWeb broadband satellite constellation has started issuing its ‘build and construct’ orders for its constellation of a planned 900 orbiting craft. The orders come via OneWeb Satellites, a 50/50…

Pay-TV, ISPs still last for customer satisfaction

After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to new data from the American Customer Satisfaction Index (ACSI). The new ACSI results for…

Teleste DOCSIS 3.1 network upgrade for DNA

Video and broadband technology specialist Teleste is to supply the latest DOCSIS 3.1 network technology-based network cable network products in addition to its network service expertise to cable operator and…

Survey: TV, ISPs deliver worst customer experience

TV service providers and Internet Service Providers received the lowest overall customer experience scores, according to the 2016 Temkin Experience Ratings, an annual ranking of companies based on a survey…

US broadband: 1m+ Q1 additions

According to the Leichtman Research Group, the seventeen largest cable and telephone providers in the US – representing about 95 per cent of the market – acquired nearly 1.1 million…

Coalition calls for Openreach reform

Following the initial findings of UK regulator Ofcom’s Digital Communications Review in February an industry coalition of Sky, TalkTalk, Vodafone, INCA (Independent Networks Cooperative Association) and the FCS (Federation of…

Virgin Media “record start” to new year

Virgin Media is on track to connect half a million UK homes access to its broadband network this year as part of the company’s Project Lightning rollout. The announcement comes…

Hong Kong, Singapore lead US in Netflix Speed Index

Netflix has released April data for its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience. This month, Netflix included…

ASA issues new broadband ad rules

From October, broadband providers in the UK must make sure adverts for their products are very clear about costs and contract lengths, the Advertising Standards Authority (ASA) has ruled. ASA…