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ISP

Ofcom: Customers switching ISPs due to poor communication

An Ofcom report monitoring UK consumer supplier switching in the communications market reveals that in the last 12 months: 12 per cent have switched broadband provider 12 per cent have switched mobile phone provider 11 per cent have switched landline provider The figures also show a possible reason behind this activity, as providers are failing […]

October 31, 2019

Greece, Saudi Arabia, Thailand climb Netflix Speed Index

September saw sizable movement in Saudi Arabia on the Netflix ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Saudi Arabia jumped five spots on the country rankings, rising from 48 in August to 43. This was likely at least partially boosted by […]

October 15, 2019

Spain: Pay-TV revenues and subs increase in Q1

Pay-TV take-up continues to grow in Spain to the detriment of FTA TV. In the first quarter of 2019, pay-TV revenues increased by 2.6 per cent to €563.6 million, whereas FTA saw its numbers fall by 1.1 per cent to €422.7 million, according to the latest report from CNMC.  As a whole, the audiovisual revenue […]

October 11, 2019From Davd Del Valle in Madrid

Study: Brits rate Wi-Fi over partner

When at home, 5.1 million people use broadband every single minute, according to UK multiplay operator TalkTalk. There is a new generation of Britons choosing nights in with family, staying in to indulge their online guilty pleasures, forming what TalkTalk has coined the ‘In-Crowd’. With winter nights drawing

October 4, 2019

Research: Sneaky fees ramp up cable bills

Among all the sneaky, add-on fees that plague American consumers these days, none are more common than those lurking in their cable bills, according to the consumers advice body Consumer Reports (CR). As documented in the CR Cable Bill Report 2019, 69 per cent of Americans who

October 3, 2019

US Court: FCC can’t decide State neutrality rules

ISPs could face various state internet regulations after a US court ruled that the federal government cannot block states from passing their own net neutrality laws, though the court did while largely upholding the 2017 repeal of rules barring providers from blocking or throttling traffic. US Court of Appeals for the District of Columbia said […]

October 2, 2019

Virgin Media launches Gig1

Virgin Media has switched on what it claims is the UK’s fastest gigabit home broadband services across Southampton. It is the first city to benefit from the company’s plan to bring gigabit speeds to nearly 15 million homes by the end of 2021 – the entire Virgin Media network. Virgin Media’s Gig1 is now available […]

September 30, 2019

Spain: MásMóvil takes advantage of football war

MásMóvil, the fourth largest operator in Spain, has seemingly benefitted from the ongoing football war in Spain. Since August 2018, the company has captured some 400,000 broadband lines, whereas Vodafone and Orange have lost subsscribers and Movistar has only seen a slight increase. Movistar has won 37,000 broadband lines associated with football in the last […]

September 30, 2019From David Del Valle in Madrid  

Fairer prices for UK broadband customers

UK comms regulator Ofcom has set out a range of measures to help ensure out-of-contract broadband customers pay fairer prices, and providers offer better protection to vulnerable customers. It has been concerned about some broadband customers who pay high prices when their introductory offer has ended, meaning they are ‘out of contract’. Many of these […]

September 25, 2019

DAZN launches on Comcast

Marking its first distribution deal with a major US video and Internet provider, sports streaming service DAZN is now available to Comcast customers on Xfinity Flex and will be available over the Internet to millions more on Xfinity X1 this autumn. “We’re thrilled to give our Xfinity X1 and Xfinity Flex customers access to DAZN’s […]

September 19, 2019