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ISP

Iliad H1 revenues up 7%

French telco Iliad has reported H1 revenues are up 7.3 per cent year-on-year to €2,464 million. The Group continued its FTTH rollout drive during the first six months of 2017, with 900,000 new connectible sockets installed, bringing the total to 5.3 million at June 30th 2017, and some 110,000 additional subscribers connected to fibre during […]

September 1, 2017

Australia: nbn hits 6m Ready for Service

Australia’s national broadband network (nbn) has reached another significant rollout milestone with six million homes and businesses now able to connect to fast broadband from their preferred Internet provider over the nbn network. The company’s goal is to provide universal high-speed wholesale access and connect eight million homes and businesses by 2020 in partnership with […]

August 23, 2017

Telefónica, Spectranet climb Netflix ISP Speed Index

Netflix has released July data from its ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best primetime Netflix streaming experience. Speeds at Telefónica -Movistar in Spain and Spectranet in India continued climbing in July. Telefónica -Movistar gained 0.65 Megabits per second (Mbps) in July, the biggest increase on […]

August 15, 2017

Italy: Sky in broadband talks with Open Fiber

Pay-TV group Sky is in talks with Italian wholesale network operator Open Fiber as part of its plans to offer a high-speed broadband service in Italy. A deal could be reached in October and Sky could start offering the new service as early as the first quarter of 2018, sources familiar with the matter told […]

August 4, 2017From Branislav Pekic in Rome

UK ISPs question parliamentary broadband report

The Internet Services Providers’ Association (ISPA UK) – the UK’s Trade Association for providers of Internet services – has criticised Broadbad 2.0, a report from the British Infrastructure Group (BIG) of MPs, suggesting it fails to acknowledge the work that is already underway to provide good quality broadband and automatic compensation, with these concerns already […]

August 1, 2017By Colin Mann

MPs call for poor broadband service compensation

The British Infrastructure Group of MPs (BIG) has called for UK Government to introduce legislation setting the terms for a broadband Universal Service Obligation, and for comms regulator Ofcom to consider fixed broadband speeds in a new system of automatic compensation. The recommendations are contained in Broadbad 2.0, a comprehensive investigation into broadband customer services […]

July 31, 2017By Colin Mann

Research: Pay-TV/broadband alienating their subs

Firms providing TV and broadband packages did more than nearly any other sector to damage their reputations over the last year through poor customer service and increasing complaint levels. Pay-TV/broadband firms saw the biggest increase in customers citing them among the worst sectors for service – rising 3.3 percentage points to 33.5 per cent. Only […]

July 26, 2017

Vodafone consumer IoT this year

Vodafone has committed to launching consumer IoT this autumn, with the solution being trialled by the Group’s CEO Vittorio Colao as its Q1 results were revealed. The operator first promised a consumer IoT play last November. Vodafone will be relying on the experience of its enterprise IoT solution, which registered a 15.1 per cent year-on-year […]

July 21, 2017

Italy ends Q1 with 16m fixed broadband lines

The number of fixed broadband lines in Italy with speeds higher than 10 Mbps has surpassed 16 million units (+770,000 year-on-year) in the first quarter of 2017. Data from the Communications Observatory, published by Italy’s Communications Authority (AgCom), show a drop of accesses in xDSL technology (-600,000). However, accesses in other technologies grew by 1.37 […]

July 21, 2017From Branislav Pekic in Rome

ASA bans Sky broadband ad as Virgin complain

Sky has had a broadband TV commercial banned by the Advertising Standards Authority (ASA) following a complaint from Virgin Media. The commercial featured the cast from animated movie The Secret Life of Pets, with one character becoming frustrated with their broadband connectivity. Virgin Media challenged a claim in the ad that Sky broadband was “super […]

July 20, 2017