Sky has had a broadband TV commercial banned by the Advertising Standards Authority (ASA) following a complaint from Virgin Media. The commercial featured the cast from animated movie The Secret Life of Pets, with one character becoming frustrated with their broadband connectivity. Virgin Media challenged a claim in the ad that Sky broadband was “super […]
Clive Selley, Openreach CEO, has said 10 million UK premises could access fibre by the mid-2020s. Selley has shifted the company towards FTTP since taking over last year, made the comments as he launched a consultation with its service provider customers. The company said it wanted to identify whether there is “widespread demand” for a […]
Netlfix has released June data from its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience. Indonesia’s MyRepublic experienced a speed increase of 0.41 Megabits per second (Mbps) in June, the biggest increase on the index this month, bringing its average monthly speed up to […]
Some Virgin Media broadband customers are receiving only a fraction of the broadband speed they were promised, according to a BBC Watchdog investigation. Watchdog findings revealed that the company had been signing up too many customers in some areas, leading to issues relating to “over-utilisation”. Some customers were receiving just 3 per cent of the […]
BT was the most complained-about ISP in the first three months of the year, according to a report from Ofcom. The media watchdog, which publishes complaints data every quarter, also found BT to be the most criticised pay-TV company. BT received 34 complaints per 100,000 subscribers about its broadband service in the first quarter, well […]
Virgin Media is warning over 800,000 subscribers to update their passwords on routers after the device was found to be vulnerable to cyber attack. The vulnerability in the Super Hub 2 was discovered by consumer protection organisation Which? during an investigation of connected devices in the home. The routers come with generic default passwords that […]
Sweden based Pirate Bay may have to amend its file-sharing after Europe’s supreme court said it may be breaking copyright rules by helping users download films, TV shows and music for free. The Luxembourg-based Court of Justice of the European Union (CJEU) said Pirate Bay’s role as a host meant it may be liable for […]
Netflix has released May data from its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience. Several speed gains took place on the index in May, with Telstra in Australia experiencing the biggest speed increase at 0.46 Megabits per second (Mbps). This increased Telstra’s average […]
Interviewed on CNBC to coincide with the seasonal launch of House of Cards, Netflix Founder and CEO Reed Hastings has described the Trump administration’s proposed repeal of the FCC’s ‘Open Internet’ network neutrality rules as “unfortunate”, accepting that it was probably going to happen, but that it wouldn’t be a big deal. Responding to suggestions […]
Telco entertainment solution provider Netgem, has launched its CloudTV product tailored for the German cable and IPTV market with purtel.com, a wholesale IP services provider becoming the first customer. The purTV service will be distributed by purtel.com to its cable and Internet service provider client base to enable them to upgrade their TV propositions. Consumers […]