Advanced Television

Pay TV

TalkTalk feels impact of hacks one year on

The latest figures from Kantar Worldpanel ComTech on the home services market – covering broadband, fixed landline and paid television – reveals a slowing decline for TalkTalk following its cyber security failings a year ago, despite a loss of 14 per cent of its customers over the year. Ossian Robertson, consumer insight director at Kantar […]

October 13, 2016

Canal+ Group overhauls brand and packages

France’s Canal+ Group says it is going on the offensive, entirely revamping its TV packages, and widening its distribution channels to reach more subscribers and grow its market. The Group is introducing a simpler choice of options under the Canal brand, including the Canal+ channels and all the themed channels previously available from CanalSAT (the […]

October 13, 2016

Cash crunch hurts Brazilian pay-TV

Brazil’s broadcasting regulator Anatel says that pay-TV subscribers in the country have been cancelling their accounts. Anatel says that August’s pay-TV numbers are down a massive 673,000 (3.5 per cent) compared with the same month a year ago. Anatel says that Brazil’s economic downturn, and the period following the Rio Olympics have created the downturn. […]

October 13, 2016By Chris Forrester

Westworld sets Sky Atlantic audience record

The first episode of Westworld has been watched by a consolidated audience of 1.84 million, making it the biggest launch of a new series in Sky Atlantic’s history. After being watched by an overnight audience of 458,000 on October 4th, more than 1.38 million viewers have taken advantage of catching up on the show flexibly […]

October 13, 2016

Comcast hit with $2.3m wrongful charges fine

The FCC’s Enforcement Bureau has levied a $2.3 million fine on Comcast Corporation to resolve an investigation into whether the company wrongfully charged cable TV customers for services and equipment that those customers never authorised. The Communications Act and the FCC’s rules prohibit a cable provider from charging its subscribers for services or equipment they […]

October 12, 2016

ISPs, cable score low for customer experience

A survey of US consumers identifying the ‘Most Recommended’ companies has revealed ISPs and cable TV companies to be among the lowest scorers. The report, Net Promoter Score Benchmark Study, 2016, from customer experience research and consulting firm Temkin Group, uses the Net Promoter Score (NPS) customer experience metric, and measures the likelihood of consumers […]

October 12, 2016

Sky Q now standard

Sky customers who sign up for any TV package will now receive a Sky Q set top box as standard. Customers can opt for a 1TB or 2TB model. For a £15 (€16.6) installation charge, the 1TB box (500 hours storage) enables users to watch Sky TV simultaneously on two TV sets and stream recordings […]

October 11, 2016

All eyes on Sky

October 13th will see Sky unveil its first-quarter results. Analysts are looking to the results to show the progress – or lack of it – in particular at its Sky Italia and Sky Deutschland divisions. Back in July 2014, BSkyB announced it was going to buy its German and Italian sister pay-TV broadcasters. The deal […]

October 10, 2016

Western Europe pay-TV continues to grow

Research from global technology research and advisory firm Ovum shows that Western Europe’s pay-TV markets continue to grow, successfully fighting off the challenge posed by OTT video and the region’s free-to-air TV offerings. There were 98 million pay-TV subscribers in Western Europe at mid-2016 and Ovum is forecasting that seven million more will be added […]

October 7, 2016

TalkTalk secures Sky content deal

UK quad-play operator TalkTalk has stepped up its continued commitment to TV with a renewed deal to offer its customers premium Sky content. The new multi-year agreement will give TalkTalk TV customers continued access to Sky entertainment channels such as Sky 1 and Sky Living. In addition, TalkTalk will continue to offer live and on-demand […]

October 7, 2016