Ofcom has published the Q3 2025 figures for complaints the media regulator has received about the UK’s major providers of mobile, broadband and pay-TV services. Covering quarter from July to September 2025, the figures show that complaints remained similar to the previous quarter – with complaints about broadband, landline, mobile and pay-TV all staying at […]
The rapid advancement of AI is accelerating new services and capabilities across the mobile ecosystem, placing fresh demands on future networks as 6G standardisation begins. At the same time, the pace and diversity of AI-driven use cases reinforce the need for flexibility in how future network standards are defined. In its latest publication, AI Surge […]
Philippines mobile operator Globe Telecom has become the first in Southeast Asia, and the second in Asia, to offer Starlink’s Direct‑to‑Cell (DTC) satellite service. Joining a growing group of countries worldwide, Globe’s partnership with Starlink marks a historic milestone in global connectivity. Using satellite technology, Filipinos using standard LTE mobile phones will be able to […]
BT has reported Q3 adjusted revenue of £5 billion (€5.75bn), down 4 per cent year-on-year attributed to service revenue declines, lower equipment revenue, handset trading, in Consumer and Business and the impact of divestments. Q3 adjusted UK service revenue stood at £3.8 billion, down 2 per cent. The telco saw more than 1 million premises […]
Ookla has released the RootMetrics State of the Mobile Union report for the UK, covering mobile performance across all four nations and 16 major cities in H1 2025. Key takeaways include: EE has been named the UK’s best overall network for the 25th consecutive test period. EE secured the ‘Best 5G Experience’ award. EE remained the […]
Virgin Media O2 is deploying new artificial intelligence (AI) monitoring tools in its mobile network to predict and prevent network issues, helping deliver a more reliable and consistent experience for customers across the UK. Building on two years of experience monitoring its fixed broadband network, where the technology reduced repair times by more than a […]
EE and Three share the leadership of mobile Internet in the UK for 2025, according to the annual nPerf barometer. This edition reveals intense competition at the top tier, with both operators delivering download speeds exceeding 110 Mbps and comprehensive user experiences. EE leads ex-aequo with a score of 86 470 nPoints. With download speeds […]
A consortium composed of Bouygues Telecom, Orange and Free-iliad Group has confirmed ongoing discussions with the Altice Group in connection with a potential transaction to acquire a large part of the telecommunications activities of the Altice Group in France. “Due diligence works have been initiated in early January 2026,” the consortium said in a statement […]
Mobile connectivity is the fundamental backbone of everyday life, according to trade body Mobile UK. From how we work and learn to how we access an increasing number of public services, our reliance on high-speed networks continues to grow, it notes. “As we progress into the AI era, the UK stands at a critical juncture, […]
Millions of UK households are facing telco price rises up to four times the rate of inflation this April, as the industry marks one year since the launch of Ofcom’s ‘pounds and pence’ pricing rules. Analysis from Uswitch, the comparison and switching service, reveals that while inflation currently sits at 3.2 per cent, some mobile […]