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Orange Q2 sales stutter

Orange Q2 sales stutter

Orange’s sales recovery stuttered in Q2 as competition in the French mobile-phone market weighed on wireless revenue, offsetting increasing demand for broadband services. Sales were little changed at just over…

Vodafone, Liberty Global name Dutch JV appointments

Vodafone Group and Liberty Global have announced their intention to appoint Jeroen Hoencamp as Chief Executive and Ritchy Drost as Chief Financial Officer of the two companies’ proposed 50‐50 joint…

Vodafone Romania trials 4G TV app

Vodafone Romania has taken tentative steps into the country’s TV market by test-launching its ‘4G TV’ mobile app At no extra cost, the app gives Vodafone customers access to around…

Brexit: Risks for TV subs

The UK’s vote to leave the European Union could have dramatic consequences for the country’s pay-TV viewers. With an exit from the EU would come the abandonment of the various…

SKY merges with Vodafone NZ

In a move the pair say will create a leading integrated telecommunications and media group in New Zealand, pay-TV operator SKY and Vodafone New Zealand are to merge, with the…

Tesco Mobile discount bills for viewing ads

Tesco Mobile is offering its customers £3 (€3.8) off their monthly bill if they download an Android app that will deliver extra ads to their smartphone. Customers who sign up…

Pay-TV, ISPs still last for customer satisfaction

After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to new data from the American Customer Satisfaction Index (ACSI). The new ACSI results for…

Survey: TV, ISPs deliver worst customer experience

TV service providers and Internet Service Providers received the lowest overall customer experience scores, according to the 2016 Temkin Experience Ratings, an annual ranking of companies based on a survey…

EU blocks O2/Three merger

EU blocks O2/Three merger

Competition watchdogs at the European Commission have blocked the sale of Telefónica’s O2 UK mobile operator to CK Hutchison, the owner of mobile company Three. The planned deal was worth…

EE to expand 4G coverage to 95%

UK mobile operator EE, part of the BT Group, plans to drive improvements to the EE customer experience with more UK customer service roles, while growing 4G coverage with the…

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