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Brexit: Risks for TV subs

The UK’s vote to leave the European Union could have dramatic consequences for the country’s pay-TV viewers. With an exit from the EU would come the abandonment of the various…

SKY merges with Vodafone NZ

In a move the pair say will create a leading integrated telecommunications and media group in New Zealand, pay-TV operator SKY and Vodafone New Zealand are to merge, with the…

Tesco Mobile discount bills for viewing ads

Tesco Mobile is offering its customers £3 (€3.8) off their monthly bill if they download an Android app that will deliver extra ads to their smartphone. Customers who sign up…

Pay-TV, ISPs still last for customer satisfaction

After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to new data from the American Customer Satisfaction Index (ACSI). The new ACSI results for…

Survey: TV, ISPs deliver worst customer experience

TV service providers and Internet Service Providers received the lowest overall customer experience scores, according to the 2016 Temkin Experience Ratings, an annual ranking of companies based on a survey…

EU blocks O2/Three merger

EU blocks O2/Three merger

Competition watchdogs at the European Commission have blocked the sale of Telefónica’s O2 UK mobile operator to CK Hutchison, the owner of mobile company Three. The planned deal was worth…

EE to expand 4G coverage to 95%

UK mobile operator EE, part of the BT Group, plans to drive improvements to the EE customer experience with more UK customer service roles, while growing 4G coverage with the…

Liberty Global, Vodafone merge Dutch operations

Liberty Global, Vodafone merge Dutch operations

After months of ‘on-off’ speculation and recent confirmation that possible merger talks had recommenced, Liberty Global and Vodafone have confirmed they are to merge their Dutch operations in a 50-50…

Vodafone confirms Liberty Global Netherlands talks

Responding to heightened media speculation, Vodafone has confirmed it is in discussions with cable MSO Liberty Global (LG) regarding the creation of a joint venture in the Netherlands that would…

BT welcomes EE acquisition go-ahead

Dominant telco BT has welcomed the UK’s  Competition and Markets Authority’s (CMA) decision to approve its acquisition of triple-play operator EE, unconditionally without remedies. The CMA’s decision paves the way…

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