South Africa is ready to launch its own satellite to enhance the reach of broadband connectivity in the country, according to Khumbudzo Ntshavheni, Minster of Communications and Digital Technologies. Speaking at the World Telecommunication Development Conference 2022 in a Partner to Connect session, she told delegates that South Africa was implementing a Broadband Connectivity drive […]
After slipping 2.6 per cent last year, customer satisfaction with video streaming services is steady with a score of 74 (on a scale of 0 to 100), according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2021-2022. Consumers still favour streaming over all the other telecommunications industries – and its lead over the next […]
UK multiplay telco Virgin Media O2 has shed light on the eyewatering amount of network data, voice traffic and TV usage it has handled over the past year, as it celebrates its first birthday since the two companies came together in the UK’s largest ever telecoms merger. Across the entire Virgin Media O2 fixed and […]
Canadian multiplay telcos Rogers Communications and Shaw Communications have agreed to not proceed with closing their proposed merger until either a negotiated settlement is agreed with the Commissioner of Competition or the Competition Tribunal has ruled on the matter. As a result, there is no need for the Tribunal to hear the Commissioner’s application for […]
As Real Madrid won their fourteenth Champions League title on May 28th, Three UK’s network experienced a record-breaking night of its own with a new all-time data peak. The 5G network saw data peak at 1068 Gbps between 21:00 and 21:15 during the match as record numbers connected to watch the Champions League final. In […]
There were a total 14.5 million active fibre access lines in France at the end of 2021, which represents a year-on-year increase of 4.1 million, according to telecoms watchdog Arcep’s 2021 annual Observatory. For the first time, there were more active fibre-based broadband and superfast broadband lines than copper network DSL-based ones (14.4 million. Among […]
O2 has announced it is the official network sponsor for ITV’s hit show Love Island. The sponsorship builds on O2’s recent campaign ‘Roam Freely’, as the network seeks to remind Love Island fans that O2 is now the only major network that does not charge its customers to roam in Europe up to 25GB. The […]
The frenetic final showdown of the Premier League on May 22nd resulted in the highest ever data traffic peak on the Virgin Media O2 mobile network. With fans transfixed by unfolding drama, they took to their phones to stream, socialise, check scores and share their feelings as it unfolded. The rare occasion – when all […]
BT has demonstrated its broadcast capabilities, with its Media & Broadcast, BT Sport and EE operations combining to showcase the powerful benefits that 5G and cloud-based technologies bring to broadcasters. BT delivered the broadcast innovations on May 21st at the Gallagher Premiership Rugby match between Saracens v Northampton Saints, where it demonstrated the power of […]
Customers are experiencing hit-and-miss levels of customer service from major telecoms providers, Ofcom has found, as the UK regulator shines a light on how providers perform and compare. Its report on service standards across the telecoms industry covers 2021, including the continued impact of the Covid-19 pandemic. Overall, customer satisfaction levels remain high (mobile: 91 […]