Report: Streaming widens lead in US customer satisfaction
Video streaming has expanded its lead over subscription TV service in terms of customer satisfaction, rising 1.3 per cent to a score of 76 on the American Customer Satisfaction Index’s (ACSI) 100-point scale, according to the ACSI Telecommunications Report 2018-2019. Subscription TV service sits stagnant at 62, tied with internet service providers (ISPs) for last […]