SinglePipe Communications and Great Lakes Data Systems have announced integration of flow-through billing and provisioning for commercial and residential VoIP services. SinglePipe is one of the first telephony services providers to integrate with GLDS's Service Provisioning Gateway for Voice (SPG) interfaces. The new integrated solution has been successfully deployed for CMA Communications in Dallas.
Integration with the GLDS gateway (SPG) allows operators to control SinglePipe Digital Voice services directly from GLDS's WinCable billing system. The integration eliminates the need for multiple disparate systems, and allows operators to manage SinglePipe delivered services without additional mediation or provisioning layers. Direct provisioning from the billing system will allow CMA to manage triple-play service delivery more efficiently, minimise revenue loss, and ensure a higher level of customer satisfaction.