The Federal Communications Commission has released the results of a survey on the consumer broadband experience. The survey found that 80 per cent of broadband users in the US do not know the speed of their broadband connection.
The survey is part of the agency's overall broadband speed initiative, which involves several bureaux and offices and is being coordinated by the Commission's Consumer Task Force. Through the initiative, the agency will also measure the actual speeds that consumers receive and compare them to the speeds that broadband providers advertise.
FCC Chairman Julius Genachowski said, “Speed matters. The more broadband subscribers know about what speeds they need and what speeds they get, the more they can make the market work and push faster speeds over broadband networks.”