Agama Technologies (IBC:4.A55), the video service quality assurance expert, has been selected by Digea (Digital Provider S.A.) to provide a powerful head-end monitoring solution for its digital terrestrial transmissions of private channels all over Greece. The business is conducted in a partnership with regional systems integrator Cybertec.
Digea, a consortium founded in 2009 by seven of the key private broadcasters in Greece, operates a nationwide DTT network transmitting both national and regional private channels. It currently supports two nationwide DVB-T SFN multiplexes and three local SFN multiplexes for the Attika region. To assure the service quality of its head-end streams from the transport to the content layers, Digea has selected an advanced monitoring solution from Agama. The deployment is being executed under the lead of Cybertec, a systems integrator with 25 years of presence in the local market.
“We have successfully tested Agama’s quality assurance solution since 2010,” says Chris Kantarelis, CTO at Digea. “The solution fits with our strategic commitment for top quality service, and we have now decided to implement it following the analogue transmissions switch-off of the main transmission site of the Attika region.”
This is the first step of a rollout plan, shaping the cornerstone of a future full end-to-end service quality assurance system that will secure high level of service for partners and consumers alike. Digea selected the Agama solution based on its flexible and modular structure, and its ability to provide detailed technical information that allows for rapid problem discovery and structured impact and root cause analysis. This whilst a filtered set of top-level information satisfies management and SLA compliance needs.
“It’s been a pleasure to provide our proven and powerful solution for head-end service quality monitoring to Digea, adding to our growing list of modern DTT network operator customers,” says Mikael Dahlgren, CEO at Agama Technologies. “Monitoring the service creation is fundamental, as the head-end’s performance ultimately affects each and every customer. With continuous and in-depth real-time monitoring of its services, detecting everything from transport stream problems to encoding and service configuration issues, Digea can ensure what enters and leaves its head-end really is the best it can be.”
Agama’s comprehensive video quality assurance product line can be tailored for the TV operator challenges in any head-end environment, with best-of-breed support for interface flexibility, advanced in-depth monitoring and analysis, scalability, and top-level presentations. Agama offers massive and cost-efficient solutions for operational transparency and strategic insight into video service QoE and QoS for the head-end, adopted by a wide range of TV operators worldwide.
Visitors to Agama’s stand 4.A55 at IBC2012 in Amsterdam, September 7-11, can experience live demonstrations of the complete Agama DTV Monitoring Solution for true end-to-end video service quality assurance for TV operators, including monitoring set-ups for multiplatform and multiscreen environments.