Agama Technologies, the video service quality assurance expert, has announced that Norway’s leading private broadcaster, TV 2, implements an Agama solution for service quality assurance in its sophisticated head-end and distribution environment. With the solution, TV 2 can ensure what enters and leaves its head-end and distribution sites really is the best it can be.
TV 2, owned by Danish publishing group Egmont, is by far Norway’s largest commercial TV broadcaster with an extensive offering of basic and premium SD and HD channels. To validate all incoming content and have full control of its multicast playout, TV 2 has selected Agama to provide a solution for continuous and in-depth real-time monitoring of its complete channel lineup, detecting everything from transport stream problems to encoding and service configuration issues. For channels with both a primary and a backup source, the solution automatically selects between the redundant sources for monitoring based on their availability, to always make sure that the monitored source is the one currently used.
“Constantly monitoring our quite complex head-end and distribution environment is essential for our service delivery, as its performance ultimately affects all viewers,” says Jan Piet Ballegeer, Systems Engineer at TV 2. “We opted for Agama’s solution due to its feature rich and in-depth monitoring capabilities, flexibility and scalability, as well as its future proof approach to managing multiple distribution technologies and services in a single and unified user interface.”
“We are proud to have been selected by TV 2 for this crucial task in such a challenging setting,” says Mikael Dahlgren, CEO at Agama Technologies. “Leveraging the unique flexibility and scalability of our proven solution, we have provided a cost and space efficient quality assurance set-up for TV 2, allowing them to monitor all channels all the time – continuously and on all content sources, even those with redundancy. This will form a powerful basis for rapid problem discovery, structured impact and root cause analysis, as well as for SLA management and follow-up.”
As part of its end-to-end solution, Agama has pioneered in offering massive and efficient solutions for operational transparency and strategic insight into TV service QoE and QoS for the head-end environment, adopted by a wide range of TV operators worldwide. Agama’s video quality assurance product line can be tailored for the operator challenges in any head-end environment with its best-of-breed support for interface flexibility, advanced monitoring capabilities, scalability, top-level presentations, and complete support for adaptive bitrate (ABR) streaming and OTT technologies.