Motorola Mobility’s Fourth Annual Media Engagement Barometer reveals that consumers are watching an enormous amount of video, in some surprising ways, in unexpected places.
Motorola Mobility’s Media Engagement Barometer is an independent global study of video consumption habits among 9,500 consumers in 17 countries. The study looks closely at new and emerging content trends, such as multi-screen habits and recording behaviours, which are dramatically shifting the way audiences are consuming video.
Notably, these trends reveal consumer frustration with the delivery of video content – a prime opportunity for service providers to deliver content experiences in the new multi-screen environment that are free of traditional boundaries and complexity… the experiences that consumers crave.
Key findings from the Motorola Mobility Media Engagement Barometer:
John Burke, senior vice president and general manager, Converged Solutions, Motorola Mobility, says that this year’s study suggests that consumers take their viewing experiences very seriously. “They want to be firmly in control of the way they experience their videos, but they’re frustrated. Increasingly, they’re using tablets and smartphones to view their content, and they expect this experience to transition seamlessly across their favourite programmes, whenever and wherever they like. Motorola is enabling this shift through innovation in the cloud, the network and the home. We’re delivering content experiences free of boundaries, complexity and impairment.”
One Day a Week Spent Watching Video Content – rise in hours spent viewing content
The study shows that the average consumer watches 19 hours of TV content and six hours of movie content a week – totalling just over one day of content a week.
Multi-screen Romance – tablets eclipse broadcast for content in the bedroom
The living room is the centre of home entertainment consumption, but consumers are taking advantage of the ability to watch the content they like in multiple rooms throughout the home, even in unexpected places.
Smartphones and tablets are driving most multi-room content behaviours – they are watched more than broadcast TV in the bedroom (46 per cent and 41 per cent versus 36 per cent). These portable devices are also used in less-conventional rooms; 10 per cent of tablets are used in the kitchen.
Tablet Owners – the hungriest for content
In general, tablet users could be described as ‘super users’: watching more content on their own terms than non-tablet users.
DVR killed the Linear Star? Not quite yet… a third of weekly content is recorded
Almost a third (29 per cent) of all weekly content consumed is recorded. But live viewing still dominates – particularly with News – which is watched by 73 per cent as it airs. Though DVR owners tend to watch an average of one hour more content a week, a third (36 per cent) of all content recorded is never actually viewed. The US is the most wasteful content market, with 41 per cent of recorded content never being consumed.
The study sheds light on the reasons people record content.
With so many reasons to record content, it is understandable that the current hard drive limitations of DVRs cause frustration. Sixty-eight percent, globally, have had to delete content because they have run out of storage room on their device. Seventy-nine percent say this has caused frustration in their house. Women are more often frustrated than men by needing to remove recordings they have stored (26 per cent versus 23 per cent).
Content On the Move – three quarters would like content loaded onto mobile devices
Consumers across the globe are storing content on devices to watch when away from home – but the study shows this experience could be made easier. Seventy-six percent would be interested in a service that automatically loaded content a user liked to his/her mobile phone or tablet, to enjoy when on the move.
Younger Audiences – more likely to engage with programming via social media
Fifty percent of global consumers do not follow social media conversations about a TV programme on a companion device while watching a program, but younger audiences are more inclined to interact – 60 per cent of 16-24-year-olds do follow social conversations during programming. Some countries revealed year-on-year declines in those following social media conversation online:
Though it appears the majority do not avidly follow online chatter, people are more likely to use social media channels to recommend content than they are to make oral recommendations (38 per cent versus 34 per cent). The study also shows potential to use social media to further deepen audience interaction and sharing. Seventy-eight percent would be interested in linking their social network profile to a TV service to share what they are watching and increase online, real-time discussion.