Witbe, the leading provider of quality management solutions for interactive services over any network, to any device, is launching at the NAB Show its new Analytics Solution dedicated to give service providers and content owners full visibility and control when delivering video and applications-based services to any screen, including set-top boxes, PCs, smartphones, tablets, connected TVs, etc.
Witbe’s analytic portal leverages bigdata technologies to capture metadata and provide the depth and breadth of information needed to operate, optimize and monetize multiscreen services.
To position their services as premium and generate profitable revenues, broadcasters, service providers and video content owners alike need to ensure the quality of experience of their live and interactive services on tablets, smartphones, PCs, connected TVs and set-top boxes. Witbe’s award-winning Multiscreen Quality Manager controls service availability, performance and quality – as well as the effectiveness of user transactions on all these devices.
Witbe’s new Analytics solution adds real-time reporting from all users, whatever their devices, for a precise and comprehensive view of the service delivery status per device type, network type, geographic area, Internet service provider (ISP), content delivery network (CDN), and more.
“Since its origins, Witbe has been all about aggregating meaningful information for technical & management teams to drive operations and improve services”, explains Jean-Michel Planche, President, Witbe. “With our new bigdata analytics solution, we are leveraging metrics from each user to build detailed dashboards designed to help manage interactive services over unmanaged networks. This will eventually enable efficient and profitable over-the-top services.”
Witbe’s multiscreen monitoring & analytics portal offers a range of comprehensive dashboards presenting factual quality, performance and usage information on infrastructures, devices and contents. Using unique correlation technologies, Witbe’s multiscreen monitoring & analytics help predict and resolve issues, further increasing customer satisfaction levels.
Content owners, operators and over-the-top providers can ensure service level agreements are being maintained, and have factual information on their services’ quality whatever network their customers are using. Marketing managers have detailed usage information to further improve service designs and monetize audience.