Advanced Television

MSI Cable Apps for field force management on display at The Cable Show

May 1, 2014

MSI Data, a developer of field workforce automation software for the cable industry, has announced that its suite of cross-platform, native mobile apps for cable will be on display at The Cable Show tradeshow in booth 2440 in Los Angeles from April 29th to May 1st.  MSI Data helps cable companies boost field workforce performance with state of the art mobile apps for quality control inspections, direct sales, collections, audit, asset management and field service, as well as integrated scheduling and portal software for field force management.

From Mobile Technician Apps to Management Portals – End to End Cable Field Workforce Automation

“Cable MSOs and contractors realize the integral role the field force plays in customer service and company performance,” said Harvey Shovers, President of MSI Data.  “Our cable suite provides field efficiency information to operations managers and executives, and equips field workers with mobile apps for faster, simpler field data collection on a variety of popular devices.”

Cable operators and contractors utilize MSI software to more efficiently deliver field services to their customers and simplify management of field operations. MSI Data has a strong track record of helping cable contractors and operators improve their bottom line by better managing field-driven business processes.

Deep Cable Inspection, Sales, Collections, Audit & Service Functionality Meets Advanced Technology

MSI bridges the cable field force execution gap by combining cross-platform mobile apps with back office field management and cable billing system integration, automating:

  • Mobile Inspection – QC Inspection Automation
  • Mobile Sales – Field Direct Sales Automation
  • Mobile Collections – Field Collections Automation
  • Mobile Field Service – Work Order Automation for Service Techs
  • Asset Management – Field Asset Management Automation
  • Mobile Audit – Tap Audit Automation
  • Scheduling – Technician Work Assignment Automation

MSI Data’s deployment options provide cable operators with the flexibility they need in the rapidly changing enterprise mobile marketplace. Available as native applications for Android, iPad, iPhone and Windows mobile devices, MSI apps deploy on each of the leading smartphone and tablet platforms, supporting the “Bring Your Own Device (BYOD)” enterprise mobile device strategy

The MSI cable suite is a vertical market solution from the MSI Field Force Studio, a suite of configurable mobile software applications which automate the most common tasks performed by field workers; from repair, installation and preventive maintenance services to inspections, sales and collections. Focused on improving field workforce productivity, mobile software applications from the MSI Field Force Studio connect data collected in the field with ERP, CRM and Billing Systems, as well as MSI Data’s own field management software.


Categories: APPS, Cable, Mobile, Press Releases