Advanced Television

Survey: US customers loathe pay-TV and ISPs

June 2, 2015

Mirroring recent findings released by Consumer Reports, customer satisfaction with information services – including subscription TV, Internet, wireless and fixed line telephone, and computer software – has dropped 3.4 per cent to an ACSI score of 68.8 on a 0 to 100 scale, the lowest level in seven years. According to

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Categories: Articles, Broadband, Broadcast, Cable, Consumer Behaviour, DTH/Satellite, IPTV, ISP, Markets, OTT, Research, Telco