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TalkTalk free upgrades after cyber attack

November 11, 2015

TalkTalk has announced free upgrades for every TalkTalk home in recognition of the uncertainty caused by the cyber-attack last month.

From December 1st, all customers will be able to add a selection of the following to their package at no extra cost and with no additional commitment:
– TV content including movies, kids entertainment and sports;
– A mobile SIM with a monthly allowance of free texts, data and calls;
– Unlimited UK landline and mobile calls;
– A broadband health check by experienced engineers;

In addition, the broadband provider has also created a new bundle of online and telephone security features, designed to improve protection from scammers, malware and cold callers

Dido Harding, TalkTalk Chief Executive said: “TalkTalk takes the security of customers’ data extremely seriously and we are taking significant further steps to ensure our systems are protected, as well as writing to all our customers outlining what we are doing to keep their data safe. In recognition of the unavoidable uncertainty, and because we know that doing what is right for our customers will ensure the best possible outcome for the company over the longer term, we are today announcing the offer of a choice of free upgraded services to all our customers. TalkTalk is well established as the value for money provider in the fast growing quad play market and, notwithstanding the recent attack, remains well positioned to deliver strong and sustainable long term growth.”

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