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Hong Kong, Singapore lead US in Netflix Speed Index

May 10, 2016

Netflix has released April data for its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

This month, Netflix included nine countries in Asia to the index as the company start adding countries where we launched service earlier this year. Those countries include: Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore, South Korea, Taiwan and Thailand. Two of the new additions immediately joined the ranks of the top 20 countries tracked, with Singapore ranking #9 with an average monthly speed of 3.55 Megabits per second (Mbps) and Hong Kong at #14 with 3.35 Mbps. By comparison, both countries ranked higher than the US, which came in at #16 with 3.28 Mbps.

In Chile, there was lots of movement in the rankings, with VTR taking first place with an average monthly speed of 3.47 Mbps, up from 3.43 Mbps last month. GTD Fiber ranked second with an average speed of 3.44 Mbps, down from 3.55 Mbps last month. At the same time, Entel fell to last place with an average monthly speed of 1.60 Mbps, down from 2.03 Mbps a month ago.

In Switzerland, Swisscom rose three spots to third place with an average monthly speed of 4.03 Mbps, up from last place with a speed of 3.46 Mbps in March. The improvement helped propel Switzerland to the top of the list of countries tracked for the first time since June 2015 with an average monthly speed of 3.96 Mbps.

In Portugal, Cabovisao took the top spot for the first time since last November with an average monthly speed of 3.46 Mbps, up from second place and 3.11 Mbps in March.

In the US, the only notable move was by Frontier, which rose one place to No. 11 with an average monthly speed of 2.93 Mbps in April, up from 2.52 Mbps in March.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

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