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BT broadband breaks down, again

July 21, 2016

For the second time in the two days following BT Openreach’s heavy criticism from MPs, BT and Plusnet users customers have suffered service outages because of power cuts at datacentres.

BT said that connectivity returned to normal by 13:45 BST, though some larger businesses may still have had problems. There were reports of other organisations experiencing connectivity trouble, including HMRC.

Many customers found they were unable to visit certain websites and access some internet banking services.

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