Research from market and consumer information source GfK into the UK’s OTT viewing habits has revealed surprisingly low audience numbers on mobile devices. It seems that watching subscription video content on Netflix, Amazon and Now TV is, for now, most definitely an in-home entertainment experience.
The vast majority (90 per cent) of the UK’s OTT users have access to a mobile device (smartphone and/or tablet).
That’s significantly more than other viewing devices such as Internet-enabled games consoles (60 per cent), set-top box (54 per cent) and Smart TV (52 per cent). However, when asked which devices they had used to view over the course of a week, only 4 per cent of OTT subscribers used a smartphone to view content and just 1 in 10 used a tablet.
Looking at the average time spent viewing OTT content, despite higher penetration, time spent watching on a mobile device is up to 2 hours less than time spent on other devices. Smart TVs are the most popular device to watch subscription movies and TV programmes.
Having invested in a subscription to one or more video services, viewers are almost unanimous in their preference to watch that content at home. Overall, 98 per cent of all content is viewed at home and 86 per cent of all content viewed on a mobile device is also watched at home.
As well as the small screen, one of the challenges with watching OTT content on a smartphone is inadequate data usage allowances. That can put streaming, which is the way many subscribers view, out of reach. Our analysis of the content Amazon subscribers view illustrates the point. Amazon is the only service to currently allow its users to download content onto a mobile device. Subscribers are certainly taking advantage of this as the green bars in the chart below show.
“Despite the runaway success of OTT services over the past couple of years, viewing remains very much an activity done at home on a large screen,” noted Dan Hardwick, Senior Research Executive at GfK. “Given the near universal ownership of mobile devices among OTT users, Netflix, Amazon and Now TV are still yet to properly exploit the vast potential that clearly exists for OTT viewing on mobiles out of home.”
“Though Amazon has been the first to offer this functionality to subscribers and Netflix has recently also launched an option for users to download content, they are yet to transform OTT viewing from an activity done solely at home on a TV to one also done on the move on mobile devices.”