Hibernia Networks, a provider of global telecommunications services, and Haivision, a specialist in enterprise video and streaming solutions, announce they are jointly providing a live RTMP streaming solution for The Video Call Center [VCC]. The VCC is a technology and content development company devoted to handling large numbers of IP video remotes-by-smartphone and putting them on the air in professionally produced video-caller television programs. The VCC’s leading-edge video production and distribution solution takes advantage of Hibernia Networks’ low latency CDN services with Haivision’s state-of-the-art Makito X encoding appliances.
The Hibernia Networks and Haivision combined offer allows The VCC to reduce propagation delay below one second, achieving industry-leading performance that results in an improved viewer experience of live content distributed by The VCC over the Internet. Ultra-low latency is critical to The VCC’s Caller Queue, its virtual “green room in the cloud,” where video callers are held until they are brought onto the live show. Improved latency ensures that those callers view live shows in real-time, enabling them to engage instantaneously when they join “on air” conversations.
“Latency, signal quality, and reliability are ultimate building blocks for the social, participatory experience being created with The VCC video caller television system,” stated Larry Thaler, CEO of The Video Call Center. “Our goal has always been to provide broadcast quality tools to our customers. By bringing together the highly customizable CDN platform offer of Hibernia Networks with Haivision’s leading edge encoding technology, we were able to establish a totally new method for managing show participants, enhancing the caller experience on our platform.”
“By combining Hibernia Networks’ CDN platform solutions with Haivision’s encoding technology, The VCC is able to offer a seamless service to their end users,” states Al DiGabriele, Senior Vice President of Product Management and Marketing at Hibernia Networks. “We are delighted to collaborate with Haivision to offer a joint solution, enabling The VCC to offer uninterrupted low latency video streams, which is the type of service that our customers have come to rely on us for.”
Hibernia Networks’ CDN Services provide customers a high performance turn-key video streaming solution, while retaining ease-of-use and direct control features. With points of presence in 27 major cities worldwide, it leverages custom-built software, an industry leading low latency global fiber infrastructure, and an IP backbone to maximize performance and availability of content moving across the globe.
“The VCC’s video call-in platform is a significant innovation in live television production and programming, and they have chosen technology partners who can help them to fully realize their vision,” states Peter Maag, Chief Marketing Officer of Haivision. ”Haivision’s Makito X low latency video encoder is trusted by the largest broadcasters, Fortune 500 companies, sports leagues, medical facilities and government agencies around the world, for mission critical, high quality, low delay, live video contribution and distribution workflows.”