Swedish cable TV firm Com Hem has reported Q4 revenues of SEK 1,780 million (€188.4m), up 40 per cent. Operating profits were at SEK 228 million, up 20 per cent.
Com Hem reported strong volume growth in broadband, up 13,000 to 702,000 RGUs.cDigital-TV RGU’s totalled 644,000, with a continued growth of 6,000 TiVo customers (penetration rate of 38 per cent). Unique consumer subscribers rose by 11,000 to record high 945,000.
Full year revenue was at SEK 5,218 million in 2016, up 4.4 per cent
In a statement, Anders Nilsson, CEO at Com Hem Group, said: “In the fourth quarter we saw strong demand for our products in the Com Hem segment as our customer base grew by 11,000 unique subscribers, the highest quarterly growth in almost two years. Broadband sales were particularly strong in the quarter where we added 13,000 RGUs and passed the milestone of 700,000 RGUs. DTV RGUs increased by 3,000 and our TiVo base grew by 6,000 customers, now at 38% of our total DTV base. The number of telephony RGUs dropped by 12,000.
Consumer ARPU remained at record high SEK 371 as a large portion of customers now subscribe to higher tier products. Consumer churn was 13.1% in the quarter, an increase of 0.4 p.p. compared to Q3 as a result of an adjustment of low-ARPU DTV customers who are no longer eligible for the service. The underlying trend remains the same and churn would have been similar to Q3 excluding the adjustment. We continue to expect churn to come down marginally over time.
Com Hem’s fibreCoax infrastructure continues to deliver the fastest average download speed amongst our peers according to external tests by Netflix Speed Index and Google Video Index. Within B2B we added 1,000 new OnNet customers in the quarter and compared to last year the OnNet revenues have grown by 26.7%.
Integrating the B2B business
Because of the slow growth in the B2B business stemming from low-margin legacy OffNet fixed-line telephony, we will initiate reorganization of the B2B business. This will reduce costs of servicing the legacy business and increase focus on the high-margin OnNet business. Integration into Com Hem is being executed in parallel to the Boxer integration with most functions moved to shared functions within Com Hem in order to fully utilise synergies across the Group. This will result in a reduction of the workforce within B2B. We expect to incur SEK 30m in integration costs during 2017 in relation to Phonera. The process will run through the first half of 2017 and result in increased Underlying EBITDA and cash flow due to lower operational costs and investments going forward.
Exploring new opportunities in the SDU market
In the Com Hem segment we are getting traction in the SDU market with close to 250,000 households added to the addressable footprint since the launch. Given the good economics of the market and the positive momentum thus far, we have started trials to build our own network at a small scale in addition to unbundling Skanova fibre and entering open networks. We are currently doing tests and hope to be able to launch phase II of the SDU programme and scale up new build during 2017.
Boxer integration and fibre launch
The Boxer integration is well underway and is proceeding according to plan. In addition to integrating Boxer into the Com Hem platform, we are launching the Boxer fibre expansion in Q1. We see this as an excellent opportunity to increase profitability of the existing Boxer customer base as well as retaining customers that are being overbuilt by competitor fibre. Com Hem has first-hand experience of turning a well-known TV brand into a profitable broadband provider. With a strong brand and large customer base in the SDU market, we see great potential in Boxer to further capitalise on the SDU market outside of the current Com Hem SDU expansion programme.
We reiterate mid-single digit annual growth in revenue and Underlying EBITDA for the Com Hem segment. Including Boxer, the Group expects revenue growth of 25-30% in 2017. Boxer is expected to add SEK 300m in Underlying EBITDA in 2017 and then grow at the same rate as the Group. We lower Capex for the Com Hem segment by SEK 100m to SEK 900-1,000m leading to SEK 1-1.1bn for the Group. For 2017, we will also incur some SEK 50m in Capex for integration of Boxer. We have made great progress toward our goals this year with the rebranding campaign, the SDU expansion programme, the acquisition of Boxer and continued improvement on our products and services to further improve customer satisfaction. 2017 will be a pivotal year for Com Hem as we fully enter the SDU market, launch another leg in the SDU growth story with the Boxer integration and fibre launch, and reorganise the B2B business. With the progress made in 2016 and the ambitions for 2017 we align the company to deliver steady growth and create return for our shareholders for many years to come.”