Entertainment technology and audience insights specialist TiVo has added German, Italian and Portuguese language support to TiVo Conversation Services, a module within the TiVo Personalised Content Discovery platform, which provides natural-language understanding technology, highly-relevant results and a personalised entertainment experience.
This means that TiVo Conversation is now available in English (including US and UK variants), German, Italian and Portuguese.
“TiVo has a proven track record with its conversation services capabilities in Europe and is committed to providing personalised, engaging content experiences,” said Walt Horstman, SVP of advanced media and advertising, TiVo. “Supporting additional languages provides an enhanced user experience and TiVo’s natural language understanding technology and data analytics enables service providers to power their solutions.”
Additionally, TiVo and ruwido have extended their collaboration enabling ruwido to continue to integrate TiVo Conversation into its products. TiVo and ruwido have already worked together on projects for leading European operators which are providing voice-based interaction to their customers. ruwido will be demonstrating this integration on stand 1.D69 at IBC 2018.
“A product of good quality doesn`t compromise, leaves no room for interpretation, and puts premium performance at its core,” said Ferdinand Maier, CEO, ruwido. “Therefore it is essential that our remote controls support advanced systems like TiVo’s, and we are delighted to continue our cooperation.”
TiVo’s Conversation Services is built on its unparalleled ‘knowledge graph’ engine, a dynamic knowledge base of entertainment metadata capable of understanding trends and conversations. Built on half a million R&D hours and updated continuously via data ingestion news crawlers and such like, the knowledge graph includes dynamic information produced and curated by hundreds of content editors, regional metadata, predictive search results, contextual details like location and time, and behavioural indicators from social networks.