Advanced Television

Arqiva selects 3SS to deliver customer portal

September 13, 2018

3 Screen Solutions (3SS), a provider of customised software solutions and services for multiscreen digital entertainment, has been selected by Arqiva to develop a highly functional customer portal, Arqiva InSite, which enables Arqiva’s customers to derive maximum value from its network and services.

3SS designed and developed Arqiva InSite as a completely bespoke solution based on 3PRIME, the all-in solution from 3SS comprising initial consulting and requirements capture, custom design and development, architecture and engineering.  Arqiva InSite enables customers to easily see data on platforms and products from right across the Arqiva business as well as enabling them to access relevant third-party information, all in one place. It mines and curates data from across the global Arqiva resource base and presents it all in a way that maximises relevance and understanding for the user.

“We turned to 3SS due to their growing reputation for delivering highly functional interfaces that empower the user, and for their world class software engineering,” said Vibeke Nicholas-Gjesdal, Head of Customer Experience at Arqiva, market leading UK-based communications infrastructure provider and media company.

“We had a clear idea about the data and capabilities we wanted to deliver to Arqiva customers, and we trusted the expertise of the 3SS team to spearhead exactly how the platform would work, how usability could be optimised, and for the design and interfaces,” she added.

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