The Consumers Association, FACUA, has filed a complaint before the Ministry of Economy and the Consumer authorities against Movistar for its latest price rise – the second this year and the eight since 2015.
The Consumers’ Association has urged the Administration to halt the price increase as, according to the legislation, “it is not for valid reasons” and only “seeks to improve the benefit of the company”.
If not rejected, from July Movistar will increase its monthly fees between €2 and €10 a month for its convergent prices in exchange for more data capacity.
The basic convergent package Fusión 0 with optic fibre at 100 Megabytes, two mobile lines and basic TV will cost €50, €2 more. Its premium packages Fusión Total and Fusión Total Plus will be €10 more expensive costing €140 and €165 respectively. In exchange, subscribers will have 8Gigabytes extra in their mobile Internet and the service Multiplus (to watch the TV service on another TV simultaneously) for free.