BT TV is using Couchbase to power its on-demand TV services.

In a statement, BT TV said it chose Couchbase for its caching capabilities, which ensures high performance, and for its underlying architecture that maintains this performance on workloads at significant scale. BT TV provides a personal, simple, and brilliant experience to its customers, on any device, in real-time– from resuming a paused TV show on a different device, to recommending content based on viewing habits and service packages. With Couchbase, BT TV can reliably provide a perfectly-tailored experience to its customers, who often generate more than 50 interactions each time they change a screen.

“Quite simply, Couchbase is business-critical for us,” said Jérôme Tassel, Director of TV & Broadband Services Engineering at BT. “As a NoSQL database, its ability to manage the vast number of interactions we process centrally, and share that with all relevant devices in real-time, means it can guarantee the best experience for our customers. The fact that it also supports enterprise-level availability, including full replication, means we can be sure we’re doing everything possible to ensure nothing disrupts our customers’ viewing experiences.”

“The digital age has transformed how consumers view television,” said Huw Owen, Head of EMEA & APJ at Couchbase. “Expectations are high, and the market is highly competitive; from paid-for, commercial, and free-to-air broadcasters, to on-demand streaming services. Being able to offer a consistent, personalised experience across any device is a must for any business – making this a great step for BT TV and its customers.”

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