Following the May 2019 launch in six UK cities of 5G by its EE 5G network, UK telco BT is launching 5G this autumn. BT Plus customers will be the first BT mobile customers to benefit from the option to upgrade to 5G, making BT the first provider to offer 5G as part of a converged mobile and broadband package.
The move will continue to bring BT Plus customers the best connections possible from BT, in and out of the home. 5G from BT Mobile will use the EE 5G network. 5G will be rolled out to the busiest parts of a further ten cities across the UK by the end of 2019 – which B says will give BT Mobile customers the most reliable mobile experience, even in the busiest areas.
“We’re bringing together the best fibre and mobile connections to help keep our customers connected, both on the go and at home,” explained Marc Allera, CEO of BT’s Consumer division. “Launching 5G for BT customers will give them the opportunity to experience the fastest mobile speeds in the busiest areas of the UK, and our BT Plus customers will have the first opportunity to sign up for 5G.”
5G for BT mobile customers will be available in the busiest parts of London, Birmingham, Manchester, Edinburgh, Cardiff, Belfast, Glasgow, Newcastle, Liverpool, Leeds, Hull, Sheffield, Nottingham, Leicester, Coventry and Bristol by the end of 2019.
From autumn 2019, 5G will be available for BT and BT business customers who can expect a more reliable experience and higher speeds in high demand, crowded areas at peak times.
BT Plus is the UK’s first converged fibre and mobile plan and comes with BT’s Keep Connected Promise. If a BT Plus customer reports a fault with their home broadband, BT will switch on free, unlimited data on their BT mobiles within an hour and will also send a free 4G Wi-Fi Mini Hub to arrive the next day, with unlimited data to keep customers connected at home while their broadband is repaired. BT Plus customers also benefit from 24/7 dedicated UK and Ireland support.
Further details on the launch of 5G for BT Plus customers, including 5G device availability will be announced in due course.