The International Society of Broadband Experts (ISBE), has announced that Megacable, a Mexican cable operator that pioneered the introduction of broadband internet in Latin America, has joined the SCTE•ISBE Corporate Alliance Partner (CAP) programme to increase workforce training, the Society of Cable Telecommunications Engineers (SCTE) and its global arm.
“Our ability to build a well-trained workforce helps us launch services that bring new opportunities to our subscribers,” said Raymundo Fernandez Pendones, COO for Megacable. “By partnering with SCTE•ISBE, we’re increasing the knowledge and the skills that are essential to network performance and customer satisfaction.”
Megacable will utilise SCTE•ISBE’s growing list of Spanish-language training and certification resources designed to boost technical expertise across operator infrastructure and around residential installation. Megacable is the sixth cable system operator to reach a training agreement with SCTE•ISBE for Spanish language educational resources and joins a roster of 51 SCTE•ISBE Corporate Alliance Partners. SCTE•ISBE’s Latin American training partner, TVC, was instrumental in executing the agreement.
“Megacable has become a leader in harnessing the vast power of broadband by focusing on service excellence and future opportunities,” said Matt Aden, vice president, Sales and Operations for SCTE•ISBE. “We look forward to providing them with the in-depth, interactive training that is helping the industry optimise workforce expertise, equipping employees for the future, and improving customer satisfaction and ROI.”