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Plume Smart Home Services for Liberty Global

February 11, 2020

Liberty Global has expanded its relationship with Smart Home Services specialist Plume to give consumers more control over devices connected to their home network.

Liberty Global will roll out Smart Home Services from Plume across its footprint during 2020. A first selection of these services were made available to Virgin Media customers in 2019 and as a result of a new deal, all Liberty Global customers will be able to benefit from intelligent WiFi in all gateways to set controls around online access for guests and children, pause Internet use on specific devices and monitor broadband performance remotely. The new features will be integrated into the Connect App, available free of charge to all customers across the UK, the Netherlands, Switzerland, Ireland and Poland.

The deal also means that Liberty Global markets will start rolling out next generation Mesh Wi-Fi Boosters – the Connect Pods. The Pods have been trialled by Virgin Media customers in the UK and other European countries. The Connect Pods extend Wi-Fi throughout the home increasing speed, reliability and coverage by adapting to the environment it operates in. This is made possible by Plume Adaptive WiFi which optimises and tailors broadband connections according to the customer and their individual habits, which in turn is enabled by open-source software OpenSync.

“Combining Plume with Liberty Global’s gigabit network capabilities releases the full potential of broadband speeds and spreads them throughout the home, adapting to the unique environment each connection operates in,” explained Enrique Rodriguez, Chief Technology Officer, Liberty Global. “The expanded partnership with Plume builds on our commitment to creating the next-generation of broadband by working with partners to enhance our network capability and go beyond speed-leadership. This strongly positions Liberty Global to offer a highly reliable internet residential services in the home that enables smart homes, online gaming and wide variety of use cases which rely on wireless connectivity.”

“We are thrilled to strengthen our partnership with Liberty Global beyond intelligent Wi-Fi by introducing Plume’s Smart Home Services across Liberty Global’s total footprint,” declared Fahri Diner, CEO and co-founder at Plume. “Coupled with OpenSync, this initiative will give Liberty Global unprecedented flexibility, time to market advantage, sophisticated back office tools, intelligence, and deep insight to deliver their customers the best experience possible.”



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