Netgem has launched ‘Super WiFi’, a new service designed to improve WiFi coverage in consumers’ homes through customer experience whilst bringing best in class service management tools for the Customer Service operations of Telecom Operators.
With more than 15 devices connected per household on average in Western Europe, and speeds up to 1Gbit/s offered via popular FTTH tariffs from ISPs, Super Wifi allows operators to effectively complete their ultrafast “promise”, whether for entertainment streaming -the DNA of Netgem services- or more and more for “work from home” usages like videoconferencing.
Netgem has launched Super WiFi across its fibre ISP business VIDEOFUTUR in France, a fast growing venture focussed on providing ultrafast broadband and entertainment to under-served regions in France.
The new VIDEOFUTUR maFibre proposition complements 1Gbps fibre access with Wifi Mesh pods and a unified experience for WiFi and entertainment through one single mobile app.
Additionally, Super WiFi is offered through the first ‘WiFi Mesh as a service’ model, allowing even emerging new Fibre Operators to complete their access offering with a a complete WiFi Mesh service without large initial investments in systems or QoS platforms, and with a pay-as-you-grow model.
Sylvain Thevenot, Chief Commercial & Customer Officer, commented: Netgem Group: “With more than 25 years of experience working with Telecom Operators by providing innovative Multi-screen TV services, it appeared clear to us with the most demanding service in the home being Video Streaming, that Operators needed a simple and yet powerful solution to offer the best WiFi connectivity behind an Ultrafast Broadband connection. We have now enhanced our existing Device Management systems to include both TV and WiFi devices, allowing Fibre operators in particular to offer the best experience to their customers: cost-effective and standard-based Wifi Mesh pods, controlled by a simple Mobile App, and a powerful Management tool, we are offering ISPs the full Wifi Mesh solution – as a service.”