OpenVault and its OpenVault Europe GmbH subsidiary, global providers of industry analytics and SaaS technology solutions for broadband operators, have announced a major step forward in their European market expansion with the signing of a long-term agreement with Tele Columbus AG (ETR: TC1), Germany’s second-largest cable operator, with 3.3 million homes connected.
Under the agreement, Tele Columbus will integrate OpenVault’s solutions into networks serving 2,4 million IP-capable households to improve user experiences and optimize broadband network performance. Through deployment of OpenVault’s Operations & Analytics module, Tele Columbus will gain insights into real time network broadband capacities and usage patterns.
“During the global pandemic, reliability, quality of service and customer support have been more important than ever,” said Dietmar Pöltl, CTO of Tele Columbus Group. “Leveraging OpenVault’s vast expertise and experience in network management to proactively identify consumption trends will ensure continued delivery of best-in-class broadband service.”
“Tele Columbus has raised the bar in Germany for providing “best-in-class” quality service and anticipating customer’s usage needs, especially during challenging times,” said Mark Trudeau, Managing Director of OpenVault Europe GmbH and CEO of OpenVault LLC. “By helping Tele Columbus to optimize network performance, OpenVault can support continued delivery of award-winning service that builds subscriber loyalty and revenue.”