BT Birmingham hub opens early 2021

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BT Group has unveiled its new regional office hub at Three Snowhill – as it announced the first colleagues will move into the brand-new building in the New Year.

Around 200 people will begin working from the site early in 2021, following the latest public health guidelines, with more arriving in phases over the following months. The office is expected to eventually accommodate more than 3,000 people.

The state-of-the art building will also be the first of BT’s future-fit offices in the UK to open as part of its ‘Better Workplace Programme’ – the largest workplace improvement and consolidation scheme of its type ever undertaken in the UK.


BT says the investment will help transform the way it works, create efficiencies and enable it to better serve its customers. BT adds the new office is also a sign of the company’s commitment to the Midlands, providing a major new hub site for the region and the best facilities and services for colleagues to thrive.

The first colleagues to occupy the building will come from a wide range of its functions. BT will ensure social distancing rules apply inside the building, as well as following Public Health England’s latest guidelines on Covid-19 to ensure people are kept safe. The company will be the main occupier of the 17-storey development, marking a major investment by the company in the UK’s second city.

Graeme Paton, BT’s managing director of Property and Facilities Services, said: “This year has been so tough on everybody due to the impact of Covid-19 and we know how acutely this has been felt in Birmingham. We believe in the power of our teams and want to give them the best environments to connect, collaborate, create and innovate. As the UK’s second largest city, Birmingham is a strategically important location as part of BT’s future. Despite the issues caused by Covid-19, our contractors have been doing an amazing job getting the building prepared so we can occupy it.

“We are pleased to demonstrate this sign of commitment to the West Midlands region and we’re so excited for our colleagues who will be the first in the company to benefit from the future-fit facilities and latest technology that are the cornerstone of our transformation plans,” he added.


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