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CBTS implements CSG SaaS solution

March 2, 2022

Customer engagement, revenue management and payments solutions specialist CSG has confirmed its 25th successful cloud revenue management solution implementation with CBTS, a division of Cincinnati Bell, hosted on Amazon Web Services (AWS).

“Over the past decade, CSG has built the cloud revenue management market through collaborative innovation and flawless execution on AWS,” said Chad Dunavant, Chief Strategy and Product Officer at CSG. “Our work with forward-thinking brands, like CBTS, highlights our technical expertise and strategic vision to create extraordinary experiences not only for our customers, but for our customers’ customers. In this highly competitive age of converged connectivity, we have set the standard for how communications service providers can seamlessly build and offer dynamic, compelling digital services, while opening the doors to future-ready opportunities.”

“CBTS continuously evolves to better serve the changing needs and demands of our customers in the digital age,” said Shannon Mullen, Senior Vice President of Administrative Services at CBTS. “To meet and exceed these expectations, we are investing in tools, processes and technology to deliver exceptional experiences to our customers. Choosing CSG provides the foundation for achieving this goal. Not only does the solution give us the flexibility, convenience and efficiencies we need to scale our operations and meet our growth goals, but CSG’s customer-centric culture and strong reputation made it the clear choice for our business.”

“Working together, CSG and AWS make it easier for telecommunications companies to transform and modernise their BSS stacks” said Antonello Arpino, Principal BSS Business Development Manager at AWS. “Using SaaS solutions developed on AWS, telecommunications companies can accelerate their transformation journeys. CSG’s expertise in implementing 25 BSS SaaS implementations on AWS will help telcos of any size address the complexity of BSS transformation and turn it into a competitive advantage.”


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