Spain: Outage as DAZN debuts on Movistar
August 15, 2022
From David Del Valle in Madrid
Technical failures at DAZN prevented many Movistar Plus subscribers in Spain from having access to the La Liga match on August 13th between Barcelona and Rayo Vallecano, one of the five matches broadcast by the streaming platform over the weekend.
Subscribers could not connect to DAZN via Movistar Plus throughout the first half as a result of technical problems in the streaming platform’s server.
Movistar Plus has apologised for the failure and announced a solution to avoid its repetition: from now on it won’t be necessary to create a new account in DAZN as its channels will be included alongside other Movistar channels with free access for subscribers.
Movistar explained after the match that “for technical problems in the DAZN platform unrelated to Movistar, our customers could not activate the access to DAZN in devices”.
The transmission took place in the first football weekend of the new season in which La Liga TV rights are shared by Movistar and DAZN for the first time.
DAZN also suffered major technical issues in Italy over the weekend, with viewers unable to stream four Serie A games as the league kicked off its 2022/23 season.