Nokia launches Broadband Easy Connect
July 24, 2024
Nokia has announced the launch of Broadband Easy Connect, a new subscription-based service that helps operators streamline, simplify and accelerate the process of connecting homes to fibre. The service allows operators to fully control and manage the home fibre connection process from the initial end-user request to the final service activation.
As fibre deployments increase globally, operators face challenges in cost-effectively connecting subscribers. Over 30 per cent of home connections are not executed to plan due to manual procedures, inaccurate data, and tight schedules, leading to multiple truck rolls. This inflates costs and prolongs connection times, impacting total CAPEX. Efficient processes, field quality, and data accuracy are crucial for successful deployments.
Nokia explains that a subscription to Nokia’s Broadband Easy Connect gives operators, their subcontractors, and retailers access to a cloud-based platform that helps automate the process of connecting end users to the fibre network. With workflow tools that can be tailored to the operator’s needs and integrated into the IT environment, Broadband Easy Connect can automate the processes tied to scheduling customer visits, dispatching engineers, and verifying field operations. Nokia’s solution also provides field engineers with access to a number of productivity tools such as ONT Easy Start and Optical Link Certifier, which provide automated service activation and end-to-end line testing. The cloud platform also allows field engineers to use AI computer vision models to validate port assignment and ensure all passive components are installed properly.
Sandra Motley, President of Fixed Networks at Nokia, commented: “With Broadband Easy Connect, we make it simple, fast and cost-effective for operators to set up home fibre installations. This means happier customers and a growing fibre business. Operators can get it right the first time 95 per cent of the time and cut repeat visits in half, speeding up fiber deployment by 20 per cent.”
Piotr Wieczokiewicz, COO of Nexera, added: “Nokia has been a trusted service partner for many years, providing services and platforms that allow us to meet our challenging targets to build the fibre infrastructure and connect end-users first time right, in time and in budget.”