Advanced Television

ISP

Ofcom: Virgin Media sees most broadband, pay-TV complaints

Ofcom has published the latest figures for complaints the media regulator has received about the UK’s main broadband, mobile and pay-TV providers. The figures cover the period from October to December 2023. During that period, complaints remained at similar levels to the previous quarter in 2023. Complaints about landline, fixed broadband and pay-TV all fell […]

April 17, 2024

nexfibre in 1m premises

nexfibre, the next generation fibre network operator, has reached a total of one million premises passed and ready for service. nexfibre’s goal is to deliver its full-fibre network to 5 million premises by 2026. To achieve this, the business is investing £1 billion in the UK’s broadband infrastructure this year as part of its plans […]

April 17, 2024

Netflix Speed Index shows higher average in March

Eighty-four per cent of Internet Service Providers (ISPs) stayed the same and 15 per cent increased 0.2 Mbps, resulting in a higher average speed in March 2024 on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Netflix notes that these speed are considered normal […]

April 9, 2024

Research: Revenue worries beset streamers

Digital video experiences and security specialist Irdeto, in partnership with Caretta Research, has released research that explores the current state of the video streaming market, with increasing revenues remaining a major challenge for service providers. Focused on how pay-TV, telco and streaming operators can build profitable video streaming platforms, Irdeto and Caretta’s research reveals the […]

March 14, 2024

Netflix average speeds down in Feb

Eighty-four per cent of Internet Service Providers (ISPs) decreased 0.2 Mbps and 15 per cent stayed the same, resulting in a lower average speed during February on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Netflix notes that these are considered normal moves as […]

March 12, 2024

57 countries improve Netflix speeds in Jan

Netflix reports that 46 per cent of Internet Service Providers (ISPs) increased their speed by 0.2 Mbps and 52 per cent stayed the same, resulting in a higher average speed in January 2024 on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime time Netflix streaming experience. Twenty-eight countries […]

February 13, 2024

Virgin Media O2, TalkTalk resume talks

Virgin Media O2 has renewed its interest in acquiring TalkTalk’s consumer division after a larger £3 billion deal for the entire ISP was abandoned in Q4 2022 following market and regulatory uncertainty. Discussions are said to be in their early stages, with no guarantee of a deal, according to The Telegraph. TalkTalk is currently restructuring […]

February 12, 2024

Sky raising prices in April

Sky has announced that, from April 1st, its broadband and pay-TV customers will see the cost of their subscription package rise by an average of 6.7 per cent. In a blog post, Devesh Raj, Chief Operating Officer at Sky, said: “It’s never welcome news that the cost of products and services are increasing, especially at […]

February 7, 2024

Study: US net subs favour fibre SPs

Parks Associates’ new consumer study, Home Internet Evolution: 5G Competition and Value-Added Services, finds that fibre and mobile services score the highest regarding consumer value perceptions of their Internet service, especially on cost. Sixty-six per cent of subscribers with a fixed wireless access (FWA) plan from a mobile provider – also known as 5G or […]

January 26, 2024

BT changes price rise policy

BT is scrapping mid-contract price rises linked to inflation after watchdog Ofcom threatened to ban the practice. It has been one of several ISPs to tell customers the cost of their mobile and broadband services would increase by inflation plus a fixed percentage.  But Ofcom said that was confusing and price rises should be spelt […]

January 17, 2024