Which? has found that TalkTalk is currently the worst internet service provider (ISP) in Britain. The competition for worst service provider seemed to be among the biggest companies. TalkTalk customers gave it the lowest possible ratings for technical support, customer service and broadband speed. Many people are under the illusion that TalkTalk has its own […]

Italy’s Camera dei deputati  (Chamber of Deputies), the lower house of the Italian Parliament, has approved in its first reading and unanimously new measures to fight the illegal distribution of copyright-protected content. The initiative brings on board the Communication Authority (AgCom), the National Cybersecurity Agency and Internet Service Providers. The target of the new anti-piracy […]

According to The Changing Divide report 2023 from Amdocs, conducted by Dynata, the majority of American consumers now have dependable Internet access. However, as homes become more interconnected, fresh obstacles are emerging that jeopardise the progress made and may deepen the digital divide. “We’ve long recognised that a lack of connectivity is a significant problem, […]

UK full-fibre infrastructure provider Netomnia, along with ISP sister company YouFibre, has raised £230 million (€263m) in committed debt financing. Netomnia has successfully completed its latest fundraise of £230 million in committed debt financing from a group of six bank lenders, comprised of HSBC UK, ING, NIBC, RBC, Standard Chartered, and UKIB. The financing package […]

Low Earth orbit satellite communications company OneWeb, and aerospace manufacturer and satellite Internet Service Provider mu Space and Advanced Technology have agreed a multi-million, multi-year deal to deliver OneWeb’s low Earth orbit (LEO) connectivity solutions across mainland Southeast Asia, also known as Indochina, which includes Thailand, Laos, Cambodia, Vietnam and Malaysia. As one of OneWeb’s […]

The past two quarters marked a definite slowdown within the fixed line sector as Covid pandemic gains firmly abated along with the cost of living crisis seeing a shift from fixed services to mobile broadband only, reports Point Topic. Despite the sector’s healthier uptake in numbers across the board, with around 85,000 net broadband additions […]

The activities of BT Group added £24 billion (€22.6bn) to the wider UK economy last year and supported nearly 300,000 jobs, according to a report from consultancy firm Hatch. The report looked at the spend of employees and suppliers of BT Group – which includes EE, BT, Plusnet and Openreach – and the estimated knock-on […]

BT Group has opened its new flagship office in Bristol for a workforce of 2,500. The new 13-storey waterfront office will become one of the company’s key hubs in the UK and home to specialist and skilled roles from across BT Group, including EE, BT Business and Openreach. BT announced last year that it is […]

Ofcom has published the latest figures for complaints the regulator received about the UK’s major mobile, broadband and pay-TV providers between July and September 2022. In summary, the latest complaints data shows: Overall, complaint volumes during this quarter were broadly in line with the previous three months. Shell Energy continued to attract the most broadband […]

Millions of BT and EE broadband customers will be hit with price hikes of up to 14.4 per cent this spring as the cost of living crisis continues to take hold. ISPs can increase prices mid-contract by the rate of inflation plus an extra amount on top, as set out in their terms and conditions. […]