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Customer satisfaction up for pay-TV and ISPs

Subscription television and Internet Service Providers are the most improved products or services for the first quarter of 2014, according to the latest results of the National Customer Satisfaction Index…

Ofcom consults on DTT safeguards

UK comms regulator Ofcom has published plans to safeguard the future of digital terrestrial TV while ensuring the UK can meet the growing demand for mobile broadband. Ofcom suggests the…

Vodafone UK in exclusive Netflix partnership

Vodafone UK in exclusive Netflix partnership

Vodafone is to launch an exclusive mobile promotional partnership with Internet television network Netflix. The agreement will give Vodafone Red 4G customers in the UK the opportunity to access, via…

Telcos trump pay-TV in US satisfaction index

Telcos trump pay-TV in US satisfaction index

Subscription TV and Internet service providers (ISPs) sink to the bottom of the American Customer Satisfaction Index in its annual measure of communications industries. According to the latest ACSI results,…

Vivendi accepts €17bn Altice/Numericable SFR bid

Vivendi accepts €17bn Altice/Numericable SFR bid

Vivendi has confirmed that its Supervisory Board has decided unanimously to accept a bid from Altice/Numericable for its SFR mobile unit. The definitive acceptance follows a mutually-agreed exclusive period signed…

SecondSync joins Twitter

UK-based TV social media analytics company SecondSync is to become part of Twitter. In an announcement on its website, SecondSync says it is “very proud” of the business it has…

4G DTT disruption lower than anticipated

at800 – the organisation responsible for ensuring people continue to receive free-to-air television when 4G mobile services operating at 800 MHz are launched – is revising its approach to improve…

India’s MSOs complain about TV tax

Recently the Mumbai region has placed the responsibility for collecting India’s entertainment tax firmly onto the shoulders of the major MSOs. Previously the cash was collected by the thousands of…

EC OKs Vodafone Kabel Deutschland takeover

EC OKs Vodafone Kabel Deutschland takeover

Vodafone has confirmed that it has obtained unconditional merger control clearance from the European Commission for the voluntary public takeover offer for Kabel Deutschland. With merger approval from the European…

India MSOs hit with tax summons

It seemingly never just rains on India cable MSOs but it pours! Not only are they struggling with an analogue to digital conversion task that’s massively complicated and much delayed…