Ofcom has revealed which broadband and phone companies are falling far short in serving their customers, and those who are setting a strong standard for satisfaction. In a comprehensive survey of telecoms customer service, the media regulator shows how each major provider performs on measures including customer satisfaction, complaints and call waiting times. Overall, eight […]
Shares in Snap, Snapchat’s parent firm, dropped 17 per cent after it revealed the app’s unpopular redesign made it less attractive to current and potential users. Only four million new users were added in Q1 2018 – just over half the number forecast. Snap has further warned slower growth and revenue for it social media […]
Chinese smartphone maker Xiaomi has filed to list on Hong Kong stock market, in a move that is expected to raise up to $10 billion (€8.35bn). The stock market flotation will be the world’s biggest debut in 2018 accordng to the BBC, and the largest since fellow China tech giant Alibaba’s raised $25 billion in […]
Fifty-nine per cent of marketers’ digital advertising budgets are currently allocated to digital video, a consistent climb in share since 2016, according to the Digital Content NewFronts: 2018 Video Ad Spend Study, released by the Interactive Advertising Bureau (IAB). Furthering the trend, more than
Suggesting the move will create the only company with the network capacity needed to launch rapidly a nationwide 5G network with the breadth and depth critical to extend the USA’s global Internet leadership in the 5G era, US telcos T-Mobile US and Sprint Corporation are to merge in an all-stock transaction at a fixed exchange […]
vMVPD (Virtual multichannel video programming distributor) and D2C (Direct-to-consumer) revenues will reach $24 billion (€19.8bn) by 2023 – eight times the $3 billion recorded in 2017, according to the vMVPD and D2C TV Forecasts report from analyst firm Digital TV Research. vMVPD will overshadow D2C with its revenues more than triple the D2C total by […]
Jio Infocomm, a start-up cellular telco in India, is still adding some 26 million new subscribers each quarter since launching 18 months ago. It now reaches a total of 186.6 million. The business, a subsidiary of Mukesh Ambani’s Reliance Industries, was launched to the public in September 2016 and was an instant success. Jio’s core […]
The Colombian telecommunication services industry is undergoing rapid change due to increasing consumer dependence on wireless-enabled services. Frost & Sullivan’s latest analysis, Colombian Telecommunication Services Market, Forecast to 2022, expects the business to top 11.5 billion by 2021 with fixed and mobile broadband, IPTV and machine-to-machine (M2M) services to grow at double-digit rates. Revenue for […]
Conviva, elevating the way OTT businesses use data-driven intelligence with its Video AI Platform, has released its quarterly measurement report on the state of OTT and the streaming video market, covering both the quantity and quality of streaming viewership. The report finds that, compared to this time last year, the audience
Statistics show that watching the big screen remains the activity that children dedicate the most time to, according to the latest Kids Tech Consumer Survey report from Futuresource Consulting. This was equivalent to an average of 4.8 hours a week across kids aged 3-16 years in all countries surveyed, which included: the UK, France, Germany, […]