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Research

Research: Virgin likely to lose TV subs after UKTV blackout  

Virgin Media customers say they are more likely to cancel their TV subscriptions because of the withdrawal of the UKTV channels, according to independent research conducted by research firm Kantar TNS, which provides evidence

July 26, 2018By Colin Mann

Study: SVoDs struggle with customer experience

Consumers give higher negative ratings to traditional cable, satellite and IPTV pay-TV operators than online video-on-demand (VoD) providers such as Netflix, Amazon and Hulu at every stage of the customer journey, according to new research from subscription, billing and customer relationship management (CRM) specialist Paywizard. Nonetheless, the figures reveal that over-the-top (OTT) subscription services also […]

July 26, 2018

Research: ‘Free shipping’ main Amazon Prime benefit

According to research by analyst firm The Diffusion Group (TDG), 79 per cent of Amazon Prime users cite free shipping as the primary reason they subscribe to the service. Only 11 per cent cite Prime Video, with a collective 10 per cent citing Prime Music, Photos, Reading, Twitch, or other benefits. More than half of […]

July 26, 2018

Turner Australia reveals kids viewing behaviour

Turner Australia has unveiled the findings of its latest New Generations report at events in Melbourne and Sydney this week, lifting the lid on what makes Australian youngsters tick. The report looks at a variety of aspects facing children aged 4-14 including screen time, content preferences and how they find out about the latest products. […]

July 26, 2018

TDG: Comcast to win Sky at a premium

Following the announcement on July 19th that Comcast was dropping out of the bidding war for the entertainment assets of 21st Century Fox to focus on securing its offer for Sky, a prized asset coveted by both Comcast and Disney, Rob Silvershein, Senior Advisor Advertising, New Media Opportunities, at analyst firm The Diffusion Group (TDG), […]

July 25, 2018By Colin Mann

US cord-cutters to jump 33% this year

Even as traditional pay-TV providers form partnerships with former OTT rivals to retain customers, cord-cutting continues to outpace projections in the US. According to eMarketer’s figures, the number of cord-cutters – adults who have ever cancelled a pay-TV service and continue without it – will

July 25, 2018

41% of streaming device owners use daily

Parks Associates has published research showing streaming media players are the most frequently used Internet-connected entertainment device, with 41 per cent of owners using their players daily or almost daily. Only 34 per cent of smart TV or smart PVR/DVR owners use these devices daily. The firm’s 360 Deep Dive: Streaming Device Use and Setup […]

July 25, 2018

Ofcom: TV still most popular platform for news in UK

Ofcom has published its 2018 News Consumption in the UK research report, looking at the way adults and older children in the UK consume news across television, radio, print, social media, other Internet sources and magazines. The report follows qualitative research, published earlier this month, which explored people’s relationship with online news in an ‘always-on’ […]

July 25, 2018

Analyst: 351m APAC SVoD subs by 2023

Three Chinese companies will top the Asia Pacific SVoD rankings by subscribers in 2023, according to analyst firm Digital TV Research. “Not expected to ever operate as standalone platforms in China, Netflix and Amazon Prime Video will take fourth and fifth places respectively. “The Asia Pacific OTT TV & Video Forecasts report expects million subscription […]

July 25, 2018

Forensic watermarking boost for online piracy battle

The Streaming Video Alliance (the Alliance), an industry forum solving challenges to improve the video experience, has published a technical document that provides considerations for implementing forensic watermarking as a tactic for combatting the piracy of online video content. The document – Forensic Watermarking Implementation Considerations for Streaming Media – was developed by the Alliance’s […]

July 25, 2018By Colin Mann