Customer satisfaction with video streaming services far eclipses that of subscription TV service, according to the American Customer Satisfaction Index (ACSI) 2018 Telecommunications Report. Video streaming services make their debut in this year’s telecom report with an ACSI score of 75, far and above subscription TV’s score of 62 – a 3.1 per cent decline […]
While traditional TV was still the frontrunner for watching the royal wedding, live-streaming of the event from the major broadcasters saw a noticeable uptake too, putting additional pressure on streaming services, and demanding high performance and delivery of these live-streams. Limelight Networks, a content delivery network (CDN) provider to broadcasters, monitored the spikes in traffic […]
Findings released by analyst firm Parks Associates suggest that US consumers will purchase more than 485 million connected consumer devices in 2021, including smart home, connected health, mobile, and connected entertainment products. By 2022, sales will exceed 520 million units. “The consumer IoT and smart home industries are approaching the goal of wider consumer adoption, […]
During 2017, broadband lines grew by 6.1 per cent compared to last year throughout Latin America, reaching 72.4 million connections. It is a similar growth rate to 2016 (6.3 per cent), according to Dataxis figures. DSL was still the most used technology with a market share of 48.1 per cent but it continued losing weight […]
“Just do the math,” some might say, and imagine the buying power of a Netflix with a spectacular 360 million subscriber base. At that level – even at current $10 or so monthly subscriber rates – the potential is simply enormous. A 350+ million subscriber base would more than match the combined buying power of […]
Traditional multichannel video losses in the US in the first quarter showed modest improvement over the same period in 2017, but the magnitude of the decline remains elevated, according to the Q1 2018 US Multichannel Subscriber Report by Kagan, a media research group within S&P Global Market Intelligence. Combined cable, direct broadcast satellite (DBS) and […]
Findings from Leichtman Research Group indicate that the largest cable and telephone providers in the US – representing about 95 per cent of the market – acquired about 800,000 net additional broadband Internet subscribers in 1Q 2018. These top broadband providers now account for 96.5 million subscribers – with top cable companies having 62.2 million […]
According to a report from Parks Associates, more than 50 per cent of US broadband households own a smart TV and more than 40 per cent own a streaming media player. “The rise of voice control enables consumers to control their cameras and sensors and their streaming service through the same interface,” said Jennifer Kent, […]
The World Teleport Association (WTA) has released Satellite Operator Benchmarks 2018, the eighth report in its series that tracks, rates and compares the operational and commercial performance of satellite operators, as experienced by teleport operators, in order to strengthen the industry by driving self-improvement across all companies. Research for the report was conducted by Futuresource, […]
Global demand for video services reached $700 billion (€593bn) in 2017 and will grow steadily to reach $842 billion by 2022, according to a new whitepaper – How Operators Can Capture a Share of the $700 Billion Global Video Market – published by advisory firm Strategy Analytics and sponsored by Huawei. Consumer video services such […]