CSG has formally acquired Tango Telecom, a supplier of convergent policy control and messaging solutions. The acquisition is the culmination of a long-standing relationship that delivers end-to-end digital monetisation solutions to some of the world’s largest and most successful communications service providers (CSPs). The acquisition of Tango Telecom arms CSG with real-time, dynamic policy and […]
CSG announced a multi-year extension to its long-standing relationship with MTN South Africa, the largest mobile network operator in Africa. As part of this new agreement, CSG is advancing and enhancing MTN’s digital ecosystem. This includes migrating MTN’s enterprise and consumer customers to a new end-state systems architecture that will drive future growth and enable […]
CSG has announced an extension of their multi-year agreement with Telenor Global Services. As part of the expanded engagement, CSG will deploy its cloud-based digital wholesale solution suite to simplify and streamline Telenor’s operations. “To enhance customer experience and foster a more efficient business model, our goal is to be fully cloud-based this year,” said […]
Etihad Etisalat (Mobily) has announced a multi-year extension to its partnership with CSG. Mobily will deploy CSG’s innovative suite of revenue and customer management solutions to accelerate growth, introduce new products and services, and evolve the customer experience through traditional and digital channels. “Mobily is committed to its strategic vision of becoming a fully integrated […]
Business solutions advisory firm CSG has extended its long-standing partnership with mobile telco Airtel Africa. As part of the enhanced agreement, CSG will provide Airtel Africa with managed services, including customer relationship management and convergent charging and billing solutions to support the growth the company is experiencing through its 14-country footprint across Africa. “Airtel Africa […]
CSG has launched its Digital Mediation platform, a cloud-first solution proven in both private and public clouds like Amazon Web Services (AWS) and Microsoft Azure, that helps CSPs monetise 5G and B2B2x opportunities with minimal risk, while reducing disruption to their existing systems. CSG says its Digital Mediation eases the burden and simplifies the process […]
London-based satellite operator Inmarsat says it is further developing its relationship with CSG to deliver Cloud services and monetisation of its mobile broadband services. As part of this multi-year agreement, Inmarsat is moving its billing and revenue management operations to a consolidated, cloud-based managed services model developed by CSG, replacing existing third-party and bespoke legacy […]
CSG and Bell, Canada’s largest telco providing advanced wireless, Internet, TV and business services, have announced a seven-year extension to their long-standing partnership. CSG will continue to support residential customer service and billing for Bell’s Fibe and Alt TV services. “Bell is a leader in the rapidly evolving communications market,” said Darla Thompson, vice president, […]
CSG and Comcast have announced a five-year extension to their long-term partnership, continuing with CSG as the provider of billing services for Comcast’s residential broadband, video, home, and voice customers in the US. Under this extended agreement, CSG will continue to provide billing and customer care support for Comcast’s residential customers. “We are pleased with […]
Customer engagement solutions specialist CSG has confirmed that its Ascendon Media and Entertainment software-as-a-service (SaaS), cloud-based solution is powering AMC Theatres’ new digital movie service, AMC Theatres On Demand, supporting the overall customer experience for its users. AMC Theatres recently announced the new service, which gives members of its AMC Stubs loyalty programme the ability […]