Consumers are keen to use digital self-service channels when interacting with their communications service provider but are being held back by a ‘broken’ digital customer journey that often requires them to switch to a human agent, according to research from communications and media software and services provider Amdocs. Refocus, a survey of nearly 10,000 consumers […]
Amdocs, a provider of software and services to communications and media companies, has announced the availability of its Subscription Marketplace, which expands the breadth of Amdocs MarketONE to include not just entertainment, but a more comprehensive array of digital services. Already, top-tier communications service providers (CSPs) in North America, Asia and Europe, like Virgin Media, […]
Ateliere Creative Technologies, a developer of media supply chain solutions, and Amdocs, a provider of software and services to communications and media companies, announced a collaboration that allows media companies to better meet growing content demands. As part of the deal, Ateliere has selected Amdocs’ Vubiquity as their preferred managed services partner. Customers with media […]
Pixellot, a provider of AI-automated sports production solutions, has announcd the addition of Ronen Tanami to the Pixellot management team as Chief Operating Officer. Tanami is an experienced executive, with 30 years of experience across the Information Technology and Communications industries. He brings expertise in the domains of operations, customer success, delivery, R&D, and strategy. […]
Amdocs, a provider of software and services to communications and media companies, has been selected by SES, a content connectivity solutions provider, to provide an optimised experience for SES customers through a multi-year managed services agreement. The deal, which broadens the relationship between the two companies, will see Amdocs provide anomaly detection, monitoring, diagnostics, and […]
Amdocs, a provider of software and services to communications and media companies, has been selected by Israel’s Cellcom to bring compelling new digital content to Cellcom TV viewers through Amdocs’ Vubiquity platform. Vubiquity holds relationships with hundreds of content creators and distributors around the globe, bringing together the latest releases from major studios, leading independents, […]
Findings from The World Cup 2022 Viewing Report, conducted by Dynata and commissioned by communications and media software and services provider Amdocs, suggest that viewers are largely ready for a new era of interactive entertainment offerings and are willing to pay for digital products and services that make their experience more enjoyable. However, not having […]
Amdocs, a provider of software and services to communications and media companies, has released research findings that give a deeper look into expectations around the metaverse and cloud gaming. The New Gamer Report, conducted by Dynata and commissioned by Amdocs, surveyed US gamers who play at least once per week. It found that gamers are […]
Metrological, a Comcast Company, has unveiled its new Lightning Partner Programme. The programme provides TV operators and content providers a worldwide network of resources to help bring Lightning-based TV apps and UXs to market faster and cost efficiently. The programme will further drive Lightning as a key global standard for TV app and UX development. […]
Amdocs Media, a division of Amdocs, a provider of software and services to communications and media companies, has announced two new appointments that further strengthen its successful sales team in Europe. Michael Ritchie joins Amdocs Media from System 73 as Head of Sales for Western Europe and Africa, and Emil Umetbaev joins the business from MediaKind […]